Huge Google Gmail Enterprise Win

I’ve been keeping my eyes out for one of these.  I hope my friends at Microsoft have been also.  Apparently the New South Wales Department of Education and Training (that would be Australia) just dumped Microsoft Outlook/Exchange in favor of Gmail.

Before you say "ho hum – it’s only Australia" or "it’s not enterprise – it’s only academia", let’s look at the numbers.

  • 1.3m seats
  • Previous cost to implement Outlook/Exchange: $33m ($AU) over three years
  • New cost to implement Gmail: $9m ($AU) over three years
  • Outlook/Exchange storage/mailbox: 35MB
  • Gmail storage/mailbox: 6GB
  • Weekly emails sent: over 300k

That’s a non-trivial install.  (via TechCrunch)

  • togilvie

    1.3MM seats only sends 300K emails/week. I think there's something fishy with the numbers?

    • Agreed. I think it's one of two things. 1. The 300k / week email number is wrong (very low) or 2. There are a large number of inactive inboxes. Given the scale and the customer, I'm guessing it's #2.

  • Jake Kaldenbaugh

    I wonder what the discussion about data privacy was. I think the most interesting dynamic affecting this market will be the tension between cost savings and data privacy.

  • john r

    # 1.3m seats
    # Previous cost to implement Outlook/Exchange: $33m over three years
    # New cost to implement Gmail: $9m over three years
    # Outlook/Exchange storage/mailbox: 35MB
    # Gmail storage/mailbox: 6GM (you fixed it!!!)

    All of these #'s are manipulated. 1.3m seats on 300k messages, $33M in 'implementation' but spread over three years. A three year install? Installing mail is hard but not a 3 year deal. That (like the 9) has to be the 3 year cost to install, operate, blah, blah.

    But only use propeller heads will catch it. Good ole folks from marketing. Spinning the machine.

    You fixed my favorite botch (may have been you and not the article). I liked the 6 GigaMegs for storage better – kewl new word.

    • The botch was definitely me. I know the difference between a GB and a GM (which – in my book, is a lousy car).  I’m not sure there is spinning going on here – I expect these are both implementation and outsourced management contracts and the numbers (except for the weekly email messages) seem in line with what I’ve seen elsewhere.

  • Late breaking new – Om is annoyed (understatement) with Gmail. http://gigaom.com/2008/06/24/does-your-gmail-suck

  • I wonder what they do for shared calenders. Every org needs a good calendar system. Exchange is the only good one I know of. It sems like this Dept of Edu has saved some $$ but made life harder on their employees by adding another app and removing the integration between email and calendar.

    • I use Google Calendar on a limited basis to share specific calendars with people not on our Exchange server and it seems to work pretty well at this point.

    • Sean_Kelly

      They don't have shared calendars nor file sharing etc – that's another $30M contract.

  • Sean_Kelly

    Actually the problem was that the Teachers Union banned the use of email to communicate with student until the had received a “training” budget allocation. Which was not forthcoming at a price of tens of millions. The government basically said to hell with that…………..

    • Awesome! Teachers needing “training” to send email to students. That just makes no sense at all to me.

  • woof ! Thanks for the impressive snapshot illustrating the winds of change

  • Agreed. I think it's one of two things. 1. The 300k / week email number is wrong (very low) or 2. There are a large number of inactive inboxes. Given the scale and the customer, I'm guessing it's #2.

  • togilvie

    1.3MM seats only sends 300K emails/week. I think there's something fishy with the numbers?

  • Awesome! Teachers needing “training” to send email to students. That just makes no sense at all to me.

  • Late breaking new – Om is annoyed (understatement) with Gmail. http://gigaom.com/2008/06/24/does-your-gmail-suck

  • Jake Kaldenbaugh

    I wonder what the discussion about data privacy was. I think the most interesting dynamic affecting this market will be the tension between cost savings and data privacy.

  • The botch was definitely me. I know the difference between a GB and a GM (which – in my book, is a lousy car).  I’m not sure there is spinning going on here – I expect these are both implementation and outsourced management contracts and the numbers (except for the weekly email messages) seem in line with what I’ve seen elsewhere.

  • They don't have shared calendars nor file sharing etc – that's another $30M contract.

  • I use Google Calendar on a limited basis to share specific calendars with people not on our Exchange server and it seems to work pretty well at this point.

  • Actually the problem was that the Teachers Union banned the use of email to communicate with student until the had received a "training" budget allocation. Which was not forthcoming at a price of tens of millions. The government basically said to hell with that…………..

  • togilvie

    1.3MM seats only sends 300K emails/week. I think there's something fishy with the numbers?

  • Alan K

    I wonder what they do for shared calenders. Every org needs a good calendar system. Exchange is the only good one I know of. It sems like this Dept of Edu has saved some $$ but made life harder on their employees by adding another app and removing the integration between email and calendar.

  • john r

    # 1.3m seats
    # Previous cost to implement Outlook/Exchange: $33m over three years
    # New cost to implement Gmail: $9m over three years
    # Outlook/Exchange storage/mailbox: 35MB
    # Gmail storage/mailbox: 6GM (you fixed it!!!)

    All of these #'s are manipulated. 1.3m seats on 300k messages, $33M in 'implementation' but spread over three years. A three year install? Installing mail is hard but not a 3 year deal. That (like the 9) has to be the 3 year cost to install, operate, blah, blah.

    But only use propeller heads will catch it. Good ole folks from marketing. Spinning the machine.

    You fixed my favorite botch (may have been you and not the article). I liked the 6 GigaMegs for storage better – kewl new word.

  • let’s look at the numbers. tik otesi
    super lig

  • let’s look at the numbers. tik otesi
    super lig

  • Bilge Adam

    Before you say "ho hum – it’s only Australia" or "it’s not enterprise – it’s only academia", let’s look at the numbers. Thanks you for good article.bilge adam

  • Bilge Adam

    Before you say “ho hum – it’s only Australia” or “it’s not enterprise – it’s only academia”, let’s look at the numbers. Thanks you for good article.bilge adam

  • twitterist

    I think the most interesting dynamic affecting this market will be the tension between cost savings and data privacy. by twitterist twitter

  • twitterist

    I think the most interesting dynamic affecting this market will be the tension between cost savings and data privacy. by twitterist twitter

  • matematik

    thanks you for good article. by matematikci Matematik, Matematikciler

  • matematik

    thanks you for good article. by matematikci Matematik, Matematikciler