Brad Feld

Tag: IT

David Cohen coined the phrase “do more faster” and then we made it popular when we published the book by the same name back in 2010.

We wrote the book because it was becoming clear that doing more faster was exactly what businesses were striving to do and it subsequently became the Techstars mantra. As technological advancements gave both the entrepreneur and businessperson a new framework for productivity, goals across industries and departments started taking a new shape, but singing a similar tune: fit more into the day, produce more results, better results, cheaper results, and all in a shorter time frame than ever before.

Whether or not it’s overtly stated, the do more faster mentality has eked its way into nearly every aspect of business.

When Raj Bhargava and the JumpCloud team talked to me about extending the concept of doing more faster into the IT realm with an eBook, I was supportive.

IT departments stand to gain some of the most significant benefits from adopting a do more faster attitude. If they approach things correctly, IT admins can cultivate an extremely effective development / IT organization and increase the pace of business across their entire organization.

Many of the companies that we invest in help their customers increase the pace of their business so that they can grow faster, be more profitable, and be better corporate citizens. Throughout the years, I’ve noticed that the companies I see who successfully increased their pace of business have three things in common.

  • They decentralized decision making
  • They push the pace of their product development by more closely aligning with customers
  • They create a culture of action

To focus on the mantra of Do More Faster in IT, the JumpCloud team assembled a great group of people to write some thoughts on areas where organizations can pick-up the pace.

  • Gene Kim talks about one of the most important movements in the IT world, DevOps.
  • Alan Shimel, the founder and editor of DevOps.com, tackles how to make employees more productive through BYOD.
  • Ben Kepes nails the concept of hybrid organizations – those that are crossing the gap between old world industries and innovation.
  • Raj Bhargava (CEO of JumpCloud) tackles a few different subjects including how businesses can move faster by leveraging more commercial software rather than building from scratch, using remote employees, and leveraging wireless infrastructure.

The quest for increased speed doesn’t come for free. But that’s the beauty of Doing More Faster, Now with IT Control as Raj and his team discuss real steps businesses owners can take to solve the inevitable issues that come up when you start to move more quickly.

If you are interested in doing more faster within your development or IT organization, grab a copy of the JumpCloud eBook The Guide to Doing More, Faster (Now With IT Control).


On today, the first day of the new year, I give to my wife Amy Batchelor the gift of a lifetime of uncomplaining tech support.

While in Bora Bora, one of the books I read was Stewart Friedman’s Leading the Life You Want: Skills for Integrating Work and LifeIt was “ok” so I ended up skimming a lot of it. But I picked up one great thing from it which made the entire book worthwhile.

In the section about Sheryl Sandberg and how she lives her life, there was a comment from her that one of the best gifts her husband David Goldberg gave her was “uncomplaining tech support.” I relished that, tucked it away, and have started acting on it. Today is “tech support day” at the Feld/Batchelor Manse and my list is long, but I am uncomplaining.

1/1/15 Home IT Support List

Nerds of the world – consider giving this to your partner. The magic part seems to be the word “uncomplaining.”


Our portfolio company JumpCloud is running a survey to dig deeper into the professional lives of IT folks and their move to DevOps. If you are open to sharing your thoughts and experiences, please take their survey. It’s only about five minutes long and they are sharing all of the raw data (anonymized, of course). The survey ends at the end of June.

The IT sector is undergoing some interesting transformations as a result of the cloud, DevOps, and mobile. I’m interested to see what the data tells us.

If you happen to have at least 100 servers, JumpCloud is looking to pick your brain about how you manage them. If you are open to it, let me know and I’ll connect you with them – I’m sure that they will make it worth your time (and I appreciate the help)!

As a bonus, JumpCloud is raffling off a Fitbit Flex (another one of our portfolio companies), an Amazon Fire TV, and Samsung Gear Neo 2 Smartwatch if you complete the survey. Please take a few minutes and help us get some interesting data on how the IT sectors works.


Two of the themes we love to invest in are Protocol and Glue. We’ve especially been interested in companies that make software developers and DevOps lives better. Some examples include SendGrid, Urban Airship, VictorOps, Pantheon, MongoLab, and Cloudability.

To that end, Raj Bhargava and I created a company called JumpCloud late last year (our eighth venture together). After being involved in hundreds of technology companies, we know that young and fast growing technology companies have little time to devote to the details of managing their server infrastructure. Often, there is a perception that things are fine, until they aren’t. And then much pain ensues.

My partners and I often worry about companies we’ve invested in having enough bandwidth and resources to adequately cover issues of reliability, availability, and security. We know firsthand what that entails, especially as companies hit high-growth inflection points.

Enter JumpCloud. JumpCloud helps DevOps and IT attain high levels of reliability, prevent unplanned downtime, and manage their environments like the big guys, without slowing them down. Watch David Campbell, one of JumpCloud’s other co-founders, explain JumpCloud at TechCrunch Disrupt.

JumpCloud is an agent-based SaaS tool designed for both cloud and physical Linux servers which provides full user management across all your users, all your servers, and all your clouds. JumpCloud also monitors your servers, identifies missing security patches, watches for attacks in progress, and identifies anomalous resource usage. JumpCloud is completely complementary to your Chef / Puppet / Opsworks configuration / automation tools. Think of JumpCloud as taking over server maintenance, management, monitoring, and security once the provisioning tools have done their thing.

JumpCloud closes the gap between what you can do and what you know you should be doing with regard to user management and security of your cloud infrastructure. That means fewer late-night calls, an easier to manage environment, and more reliability for your customers.

Sign up for free today, at JumpCloud, and let Raj and I know what you think.

Also, if you are a DevOps person or senior technical person in your organizations, Raj, Paul Ford from SoftLayer, and I are hosting a private DevOps Conference in Boulder on October 24th. While the event is for Foundry Group, Techstars, and Bullet Time Ventures portfolio companies, we have a few open slots in case a few folks would like to join us. Just reach out to me via email and I’ll get you connected.