<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Labs on Feld Thoughts</title><link>https://feld.com/tags/labs/</link><description>Recent content in Labs on Feld Thoughts</description><image><title>Feld Thoughts</title><url>https://feld.com/og-default.png</url><link>https://feld.com/og-default.png</link></image><generator>Hugo -- 0.155.3</generator><language>en-us</language><lastBuildDate>Thu, 05 Jan 2017 09:21:03 +0000</lastBuildDate><atom:link href="https://feld.com/tags/labs/index.xml" rel="self" type="application/rss+xml"/><item><title>Empty Out Your Junk Drawer</title><link>https://feld.com/archives/2017/01/empty-junk-drawer/</link><pubDate>Thu, 05 Jan 2017 09:21:03 +0000</pubDate><guid>https://feld.com/archives/2017/01/empty-junk-drawer/</guid><description>Everyone has a junk drawer. Or two. Or ten. One of mine is to the left. So does every company. It’s now often referred to as “Labs” (as an homage</description><content:encoded><![CDATA[<table cellpadding="0" cellspacing="0" border="0" width="600" align="center" style="max-width:600px;width:100%;margin:0 auto;"><tr><td><div style="text-align:center;margin-bottom:24px;"><a href="https://feld.com" style="display:inline-block;"><img src="https://feld.com/images/email-header.png" alt="Feld Thoughts" width="600" style="max-width:100%;display:block;border:0;" /></a></div><p><img loading="lazy" src="/archives/2017/01/empty-junk-drawer/Screen-Shot-2017-01-04-at-10.46.22-AM.png">Everyone has a junk drawer. Or two. Or ten. One of mine is to the left.</p>
<p>So does every company. It’s now often referred to as “Labs” (as an homage to the infamous <a href="https://en.wikipedia.org/wiki/Google_Labs" target="_blank" rel="noopener noreferrer">Google Labs</a> which was disbanded in 2011.)</p>
<p>We’ve seen a lot of companies spin up a Labs as a way to try to create new products. In most cases, after about a year, it’s a junk drawer of random shit.</p>
<p>At a Techstars meeting on Monday, in response to something I said, <a href="https://twitter.com/seats" target="_blank" rel="noopener noreferrer">Jason Seats</a> blurted out “that’s just putting it in the junk drawer.” I love when Seats does that – it makes me stop and think. And, in this case he was absolutely right – it was a lot better to simply delete the thought that I’d had (and the activity around it) then to put it in the junk drawer.</p>
<p>I’ve come to really hate the concept of “Labs.” Fortunately, most of the companies I’m involved with who have done a Labs thing have shut it down and reabsorbed it back into the product organization in a more systematic way.</p>
<p>At some point, I realized that Labs was either (a) a random place to put a founder who is no longer working on the core activity of the business or (b) a place to work on a set of things that product can’t make progress on. Both of these are foundational issues.</p>
<p>If (a) random place for a founder, the CEO may not be dealing with an organizational issue around a founder. Or the founder may not be tuned in to how to work with a now scaling organization. There are situations where you want a founder (or founders) to go work on a new R&amp;D project, and it could be called Labs, but it should be focused on a particular product initiative, not a non-defined grab-bag of randomness. When I think of the success cases here (and I have a few), it’s really “new product R&amp;D” rather than “labs”, even when the new product isn’t clearly defined yet. But that leads to (b).</p>
<p>If (b) a place to work on a set of things that product can’t make progress on, this usually appears when the CEO (and potentially a founder) are frustrated with the pace of new product development. This is a recurring theme in my world when a company hits around $5 million of revenue on their first product. It happens at multiple points again in the future and is a good example of the differences between starting a company and scaling a company. It’s easy to blame this on the product organization, but it’s often more complicated than that. Sometimes it’s a single executive; often times it’s the way the engineering and operations organizations (including customer support) interact. And sometimes it’s the CEOs lack of understanding of how to run a maturing / scaling product line while adding in new products.</p>
<p>In either case, the default to creating Labs as a solution to a problem is not a good one. And, when I get home from CES, I’m going to throw all the shit in my junk drawer away.</p>
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