<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Ritual on Feld Thoughts</title><link>https://feld.com/tags/ritual/</link><description>Recent content in Ritual on Feld Thoughts</description><image><title>Feld Thoughts</title><url>https://feld.com/og-default.png</url><link>https://feld.com/og-default.png</link></image><generator>Hugo -- 0.155.3</generator><language>en-us</language><lastBuildDate>Fri, 21 Feb 2014 12:01:58 +0000</lastBuildDate><atom:link href="https://feld.com/tags/ritual/index.xml" rel="self" type="application/rss+xml"/><item><title>Bow In, Bow Out</title><link>https://feld.com/archives/2014/02/bow-bow/</link><pubDate>Fri, 21 Feb 2014 12:01:58 +0000</pubDate><guid>https://feld.com/archives/2014/02/bow-bow/</guid><description>A month ago, the Yesware leadership team came to Boulder for an offsite, a few customer visits, a several hour strategy meeting with me, and then a nice dinner with</description><content:encoded><![CDATA[<div style="text-align:center;margin-bottom:24px;"><a href="https://feld.com" style="display:inline-block;"><img src="https://feld.com/images/email-header.png" alt="Feld Thoughts" width="600" style="max-width:100%;display:block;border:0;" /></a></div><p>A month ago, the <a href="https://www.yesware.com" target="_blank" rel="noopener noreferrer">Yesware</a>
 leadership team came to Boulder for an offsite, a few customer visits, a several hour strategy meeting with me, and then a nice dinner with me at Kasa.</p>
<p>Before we started the strategy meeting, Matthew Bellows led us in a brief ritual where we “bowed in” to the meeting. At the end of the meeting, we all “bowed out.” I loved it – it set the tone of respect for each other at the start of the meeting and signaled the end of the meeting when we bowed out.</p>
<p>A few weeks ago, we had a Yesware board meeting. Matthew once again had us bow in to the meeting. This time there was a little bit of nervous laughter around the board table as it was the first time the full board had been exposed to this ritual. It wasn’t a negative tittering, just the sounds of a group encountering something unusual, interesting, and requiring some emotional intimacy while trying to process it in the moment.</p>
<p>Once again I loved it. It got me thinking about two things: (1) the importance of respect as a core value and (2) traditions that scale across the company.</p>
<p>Let’s start with respect. I’ve written about this many times on this blog. In 2004 I wrote a post titled <em><a href="https://feld.com/archives/2004/05/tdc-thinly-disguised-contempt.html" target="_blank" rel="noopener noreferrer">TDC (Thinly Disguised Contempt)</a>
.</em> I learned about TDC from <a href="https://www.pega.com/about-us/company/management-team" target="_blank" rel="noopener noreferrer">Alan Trefler, the CEO of Pega</a>
, who I don’t spend much time with but view as a long time friend and someone I’ve learned a lot from over the years. Early on at Feld Technologies, I learned how incredibly toxic TDC was and how critically important respect was. Respect for the people I work with, and the elimination of TDC from my mental state and behavior, is a core value of mine. Sure – I fail at it sometimes, but I keep practicing.</p>
<p>I have immense respect for Matthew as an entrepreneur and CEO. I’ve learned a lot from the few years I’ve worked with him. His calmness, even in moments of stress is powerful. The <a href="https://feld.com/archives/2012/03/the-monastic-startup.html" target="_blank" rel="noopener noreferrer">monastic culture he’s created at Yesware</a>
 is inspiring. His execution as a leader, and the performance and cohesiveness of his team, is delightful to be part of.</p>
<p>Bowing in and bowing out made me gleeful. It was another wonderful example of something I could use in lots of other places and another thing I learned from Matthew. As I mulled it over, I realized the specific act wasn’t the key thing, but the power of a tradition that scales across the company. Bowing in and bowing out before and after each meeting. The <a href="https://www.youtube.com/watch?v=Aoh0V1Lxsd0&amp;feature=youtu.be" target="_blank" rel="noopener noreferrer">gong that gets rung at Gnip every time a new sale is made or partner deal is signed</a>
. Or <a href="https://www.fullcontact.com/blog/paid-paid-vacation/" target="_blank" rel="noopener noreferrer">Paid PAID vacation at FullContact</a>
.</p>
<p>The combination of respect for every individual in the company combined with scalable traditions are incredibly powerful.</p>
<p>On Wednesday my partners and I had our monthly offsite. One of our rituals is a “check in” where we go around the table and each of us talks for as long as we want about how we are doing. Sometimes it’s a short discussion, other times it’s a long discussion. Since we do it monthly, nothing can build up. It’s similar to the <a href="https://feld.com/archives/2008/03/life-dinner.html" target="_blank" rel="noopener noreferrer">monthly life dinner that I do with Amy</a>
 – introspective, emotionally aware, and open. Some of these sessions have been incredibly powerful – on this one I had tears in my eyes at one moment as I was expressing appreciation for something my partners had done for me. And all of us had a powerful moment of calibration for everything we are feeling right now.</p>
<p>On Thursday I spent the morning with the Bullet Time Ventures team. This is the fund that David Cohen, the CEO of Techstars, founded. My partners and I are investors and huge supporters. The team was having an offsite and they asked me to participate in some of the discussion. I gave them a lot of suggestions and answered a lot of question, but one moment near the end stuck out in my mind when I was asked how my partners and I have managed to develop and sustain the deep personal and professional relationship we have, even with all the stress and conflict inherent in our business. I said that one of our deeply held beliefs is that we “never wear our armor to a meeting.” We call this being intellectually honest and emotional pure with each other. And it’s another example of linking respect with a scalable tradition – we never want to wear our armor in any of our interactions with each other.</p>
<p>Matthew – thank you for the gift of bow in and bow out. Both the specific action, and the reflection on the meaning of it.</p>
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