Pitch More Faster Read Versus Listen
As part of our Do More Faster book tour, we’ve been having a pitch session each day called “Pitch More Faster.” During the hour, we hear four pitches that are five minute each and give direct feedback / suggestions on the pitch itself (not the content or the business, but the pitch.)
In my experience, most people suck at the five minute pitch. It’s really hard to do well. There are lots of variants of suckage, including cramming a 30 minute pitch into 5 minutes, doing a 5 minute pitch for the first time (and having no comfort with the material), or talking at 732 word per minute and being impossible to follow.
We’ve done Pitch More Faster in about ten cities now and it’s been really interesting. I think we’ve been helpful and have found that when everyone is in the room (e.g. all four companies that are presenting) the conversation becomes even more impactful and robust as by the fourth presentation everyone is weighing in with feedback.
I’ve noticed one consistent thing in virtually every presentation. It’s what I call the “read vs. listen” problem. Most of the presentations have slides with lots of words on them. Since the presentation is only five minutes long, the stuff being said is important. Most presenters know not to simply read their slides, so they say things that are not necessarily on the slides. And that’s the essence of the problem.
I learned a long time ago (probably junior high school) that I learn by reading, not by listening. In college, I was a “go to the minimum number of lectures that I can get away with but read everything” guy. As an adult, I’d much rather read and write email that talk on the phone. When someone wants to explain something to me, I’d much rather they just email me. And when I want to really understand something, I need to sit quietly and read it (or about it).
Furthermore, when you talk to me, if you don’t keep my attention, or if I don’t purposely focus on you, I drift quickly. If you’ve ever interacted with me, you may have noticed the look in my eyes when I drift. It’s sort of the equivalent of my eyes rolling up into my head. It’s definitely a me problem, not a you problem – it’s just hard for me to process a lot of verbal information for a continuous time.
Now, map this to the five minute pitch context. I can concentrate on you for five minutes. But if there are words on the screen, I go straight to the words and start reading them. And then I can’t hear anything you are saying. If there are a lot of words, I spend all my time on it trying to read everything and absorb it. And I hear nothing.
It turns out there are a lot of people like me. Many of them don’t realize it. When you are presenting, you probably have a mix of “readers” and “listeners” in the audience. In a five minute pitch, you want me to listen the entire time since your goal is to get me to engage and want to spend more time with you. So the words on the slides are a distraction.
I’ve long been a fan of minimalist slides – a few words and/or a picture to use as a guide for whatever is going on. I never completely understood why – now I know. If I close my eyes the next time you are presenting to me, it’s because I’m trying to concentrate, not because I’m falling asleep.