I got an email this morning from a close friend who asked how I reconcile a particular issue around the concept of #GiveFirst. Following is the setup from the email I got.
“I was thinking of you yesterday. I recently met with someone in town who was looking to connect. I took the meeting because, well, I always take such meetings. I’m just wired that way and you never know what good things can come from such random meetings.
So I love doing them. But yesterday the person I met with showed up with an agenda and, at the top of his list was “GiveFirst to <my organization> and <me>.” He had an agenda…he had an ask of me…but he wanted to “give first” by asking me how he could help me.
I think he misunderstands the mindset. And I think he’s not the only one. By opening up with that, he put me in a position of having to do something–respond to his inquiry–I didn’t really have any need to do.
Moreover, he inadvertently put me in debt to him from the beginning. “Before we begin, let me ask you, ‘How can I help you?’ ” While I don’t really have a lot of asks it still felt yucky, insincere, and manipulative.”
This is a chronic problem with understanding how to implement #GiveFirst. While well-intentioned, it shifts the burden of responsibility from the #GiveFirster to the Receiver. Ponder that for a second.
Here’s an example from my personal life. Amy and I do a lot of things for each other, all the time. But, imagine a situation where she’s overwhelmed, or tired, or in distress from something. If I show up at that moment and say, “How can I help,” I’m adding another thing for her to do to the mix. She is now responsible for figuring out what I can do to help her. If she knew this, she probably would have already asked me. Instead of helping, I’m merely adding another log to whatever fire is already burning.
Instead of asking someone how you can #GiveFirst to them or their company, you should take the opposite approach. Do your research before you meet. Understand what their (or their organizations goals) are. In a lot of cases, you can often figure out a short-term need that they have. Then, when you meet, have a prepared mind for the conversation and listen to where it goes. In real-time, ofter to do something that fits with what you are hearing, or what you expect the goals or short-term needs are.
This doesn’t have to be an explicit part of the conversation (e.g. “I’m going to #GiveFirst to you by doing the following.”) Instead; it needs to be completely non-transaction – you are not doing something to earn anything, including brownie points. You are, instead, operating in a #GiveFirst framework, where you are willing to put energy into something without expecting anything in return. Ideally, you’ll just go #GiveFirst and do some stuff that is helpful to the other party. Not once, but as part of establishing and developing a deeper relationship that comes from a non-transaction perspective.
It’s easy to fall into the trap of mechanizing the #GiveFirst philosophy. It’s explicitly called #GiveFirst and not #TellMeWhatICanDoToHelpYou to stimulate you – the giver – to do the work to figure out what is helpful.