Tag: life

Mar 30 2014

What’s Your Best Worst?

I just got back from a much needed vacation – the sort of vacation you kind of think you need and then on day three of 14 hours a night of sleep you realize you really needed it really badly. We got home yesterday after a solid week off the grid and I was having trouble sleeping so I got up early to spend some quality time with my computer.

In the middle of a bunch of email I came across a gem from Elke Govertsen, the CEO of Mamalode. I met Elke in 2012 the weekend I was in Missoula to run the Missoula Marathon. She, along with some of her colleagues, were awesome hosts and while our relationship has been email only since then, I always smile when I get something from her.

The gem of an email was a link to a TEDxWhitefish talk that Elke just gave. Her note said is was on “self esteem, perspective and some of my struggles and solutions.” I fired it up and sat back to watch.

Fifteen minutes later I felt I needed to share it with you. Elke starts off strong and asserts that 85% of the world at any given moment is struggling with low self-esteem. Whether you agree with the 85% number of not, she analyzes self-esteem in a unique way. And then goes on to tell an extremely poignant story. Her story which includes a really shitty 2013, during which she completely wore herself out and then almost destroyed herself. During this time, she had to slow down, lie really still, and think a lot.

She came up with tiny little trick. Rather than try to “fix” your worst, she started to think about worst and best as a circle of goodness. Your best is your worst, and your worst is also your best. Instead of focusing only on your best, or trying to project a world to others that is your best, be authentic and actually explore both your best and your worst.

A line at 10:45 that I loved was “At a dinner party, instead of asking ‘what do you do’ ask what’s your best quality and how at some point has that been your worst?”

Elke continues to make the circle between best and worst, rather than have them on a line from best to worst. She has some powerful moments near then end, where she suggests we all “forgive and believe” and “live in the inverses where your best is your worst and your worst is your best.”

Enjoy 15 minutes of Sunday inspiration which will make you think a little differently today. Elke – thanks for sharing this with us.

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Mar 21 2014

Do One Thing For Yourself Every Day

If you are interested in learning about Venture Deals, my partner Jason Mendelson and I created a course with the Kauffman Fellows Academy on NovoEd which is running for the first time from 3/31/14 – 5/19/14. The course will demystify venture capital deals and startup financings and give both first-time and experienced entrepreneurs a definitive guide to secure funding.  Both Jason and I will be participating in the course. If you want to sign up for the course, use the discount code of “ventureds” to get 20% off the price.

Mid-day yesterday I did a 30 minute fly by for the new Techstars NY class. Alex Iskold, the new Techstars New York Managing Director asked me to talk about “Top Mistakes Entrepreneurs Make.” It morphed into a fun 30 minute rant about a bunch of things that I thought Techstars founders should make sure they pay attention to during the program, and in life in general.

Reflecting on the talk, the most important thing I said was “Do One Thing For Yourself Every Day.” It can be 5 minutes, 30 minutes, or an hour. If you like chocolate ice cream, find an ice cream place and go get a scoop every day. If you do yoga, do it every day. If you like to go to the gym, go to the gym. If you are a reader, spend 30 minutes a day with a book. If you are a BSG fan, start at the beginning and watch all four seasons one episode per day (they each last about 45 minutes.) But be selfish and do one thing for yourself each day during the program.

Afterwards, Alex sent me an graphic that one of the founders at Hullabalu did. I thought it was awesome and captured some of the highlights, including “don’t believe your own bullshit”, something a lot of people are forgetting right now. And I described my favorite long distance relationship trick – the magic post card a day maneuver.

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Mar 2 2014

Book: Get Some Headspace

My exploration into meditation continues. I started on February 5th when I wrote the post Learning To Meditate. Since then, I’ve been practicing every day, read a few books on meditation, talked to a lot of people about it, and explored several iPhone / web apps.

The impact on me has been awesome.

After talking to Jerry Colonna for a few hours about meditation on the snowy Sunday after I started, he recommended I take a look at Headspace. I signed up that night and started doing the Take10 meditations. For the first few days, I did it once a day, but then quickly starting practicing twice a day, once in the morning and once before I went to bed. Occasionally I’d toss in another session at lunch time, although sometimes I just did a silent meditation instead for 10 to 15 minutes.

After about a week I was deeply hooked. I grabbed the iPhone GetSomeHeadspace app and untethered myself from my desk. We’ve got a meditation room in our new house and even though it’s very sparse right now (just one sitting pillow), it’s a magnificent sanctuary for my meditation.

I noticed that Andy Puddicombe, the founder of Headspace, had written a book called Get Some Headspace: How Mindfulness Can Change Your Life in Ten Minutes a Day. I downloaded it and read it last night and this morning. Since I’m deep into the Headspace program, a lot of it was familiar to me. But Andy’s description of his own meditation journey is fascinating, and reinforces a lot of things he guides you through in the Headspace program.

Near the end, he has a great chapter on different forms of meditation beyond sitting. He covers walking, sleeping, eating, and running. These are forms that intrigue me, especially since I run a lot, eat too fast, and am exploring different sleep patterns.

Overall, the book is a nice addition to the Headspace program. If you are intrigued about meditation, it’s a fast, easy, helpful read. But there’s nothing like just practicing. For that, I recommend you hop on line and try the free Headspace Take10 program.

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Feb 5 2014

Learning To Meditate

I received several powerful emails in response to yesterday’s post Sometimes You Just Want To Scream. This often happens when I post about personal / emotional stuff – some folks would rather send a private email than post a public comment. I totally respect and appreciate that.

A consistent theme in these emails was “I got through some of this by meditating.” That resonated with me as Amy and I have been talking about meditation for the past week. She’s been a long time meditator, including going on a number of Vipassana 10 day silent meditation retreats. Some of my close friends, including Ben Casnocha, meditate daily and one of my favorite posts about meditation was Ben’s Reflections and Impressions from a 10-Day Meditation Course.

So I’ve decided a new daily habit I’m going to work on developing is meditation. First thing in the morning, and last thing before I go to bed. Through the comments I discovered the Calm app which is a delightful way to get started. I did it last night and this morning and know that if I do it every morning and night for the rest of the month it’ll become a real habit for me.

I’m loading up on reading about meditating and brain plasticity, which a friend linked nicely in an email to me. If you have suggestions on reading about meditating, other online things that are helpful, or even offline things to explore, please leave them in the comments or email me as I play around with this for the next month.

Separately, but linked, I’ll end with an awesome short video from my friend Jonathan Fields of the Good Life Project. While Jonathan and I have only spent a few hours together physically, I find him wonderful to be with, incredibly thought provoking, and a huge calming influence. Take a look at his video of what 29 people (including me) say in answer to the question “What Does It Mean To Live A Good Life.”

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Jan 23 2014

Cookie Cookie Cookie

This is a public service announcement for all entrepreneurs and investors. Remember not to take yourself too seriously. At least not all the time.

In that vein, the following Real Life Conference Call reminds of us the pain of trying too hard.

And we’ll end this morning’s video fest with my other alter-ego from Sesame Street – Animal – doing his thing on the drums, looking just like I do when I try to play them.

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Jan 1 2014

Do More By Doing Less More Deeply

I’m glad it’s 2014. Last year was a difficult one for me as I hit a wall of depression that completely surprised me. I was over it by mid year and, while the second half of the year was better, I still struggled with figuring a bunch of stuff out about what I cared about as I turned 48 years old.

I stopped doing a few things last year. I stopped traveling for business. I stopped working on Saturdays.

I discovered great relief, and happiness, from stopping doing these things.

As I start 2014, I’ve decided to continue to stop doing things that are neutral to negative utility to me, in an effort to spend more time on the things I want to do, and do them more deeply.

Some of the things I’m stopping are ones that down deep I know are unsatisfying to me. Interacting with government at any level – federal, state, or local – has been a huge negative emotional drain. I’ve put a lot of energy into two issues over the past seven years – startup visa/immigration reform and patent reform. There has been almost zero change in either of these and the experience has been deeply unsatisfying. I’ve been incredibly distressed and agitated by the NSA / Snowden revelations. The idea of municipalization in Boulder, and my interactions around it, bums me out. I’ve realized that it’s not a game I like at all and that whenever I spend time on it, I’m a less happy person. So I’m not going to engage in 2014 and see how that feels.

For the past 25 years, my week days have started at 5am. I started experimenting with that a few months ago and, even though I’ve had some stretches where I’ve gotten up at 5am, I realized the thing I didn’t like was the oppressive crush of scheduled stuff that started at 9am and didn’t end until 6pm. I’ve lived an adult life of “manager mode” with only a few stretches of true “maker mode” and I desperately need – and want – more maker mode. So I’m stopping doing anything scheduled before 11am. I’ll get up whenever I want and my mornings, until 11am MT, will be unscheduled for me to do whatever I want with them.

I’ve been deeply conflicted with alcohol in 2013. I grew up in a house with no alcohol – neither of my parents drank. I drank plenty in college, but limited myself to just booze – no drugs (my parents scared my brother and I straight at an early age.) Over the years, I’ve gone through dry phases – up to five years – where I didn’t drink. In other time periods, including around the Internet bubble and 2013, I found myself drinking more than I felt was ok as I used it to dull the edges of the stress and anxiety. In addition to the negative physical effects, I spent a lot of mental and emotional energy thinking about “am I drinking too much.” I’ve always struggled with abstaining vs. moderating, so 2014 will be a year of abstaining from alcohol.

Many of you out there provided great support, friendship, and advice in 2013. I treasure all of it, even when it’s hard to hear, something I disagree with, or when I am simply not in a head space to act on it. As 2014 begins, I look forward to another year that is an interesting one on this journey called life. And by doing less of the stuff I don’t want to do, I hope to have more time to go deep on the things I want to do.

Happy new year!

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Dec 16 2013

Mixing Startups and a New Baby

Nope, Amy isn’t pregnant. But Bart Lorang’s (founder/CEO of FullContact) wife Sarah is. And Bart has started a new blog called Startup Baby. Well – it’s sort of a blog, or a Medium thing – whatever those are called.

His first post is awesome. It’s titled Holy Shit! I’m having a Startup Baby! Here’s a taste.

Now I would soon have a child added to the long list of ‘things I’m responsible for.’

Hugo assured me: “There are plenty of books available. There are plenty of mentors available. People have done it before. You are not unique. “

Still, I was scared shitless.

I was scared I’d be a bad father.

I was scared that I’d let down my wife.

I was scared that I wouldn’t be simultaneously a good father AND a good CEO.

And you know what? It’s a few months later, and I’m still scared.

Bart is an awesome writer – and prolific. It’s the one part of Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur that I feel like we really missed. I’m psyched Bart is filling in the details!

This is going to be an awesome blog. And I expect it’ll be an awesome journey for Bart and Sarah.

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Aug 22 2013

Startup Couples – When Is It Time To Ask For Help?

Last summer, Amy and I spent a long, wonderful lunch in Paris with Cliff Shaw and Christy Clark. Cliff is CEO of Mocavo, a company that went through Techstars that we’ve funded, and I deeply enjoy our friendship, even though we don’t see each other that often. I remember our lunch with great pleasure, so when Christy and I had a brief conversation about her reaction to Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur, in encouraged her to write a guest post with her thoughts on the entrepreneurial couple and when it’s time for couples counseling. 

Christy is a licensed professional counselor with a private practice focused on intimate relationships and sexuality based in Boulder, Colorado. Her post absolutely blew me away with its power, clarity, and intimacy. She’s brave to put her and Cliff’s struggles – and their solutions – out there. I hope you get as much out of it as I did.

Navigating an intimate relationship is never simple; doing so with an entrepreneur adds a whole additional layer of unique challenges. I’ve come to think of it as a somewhat advanced maneuver: the triple axel of relationships, if you will.

This is a subject I am particularly passionate about. Not only have I been partnered with an entrepreneur for the past eighteen years, but I am also a psychotherapist with a practice focused on intimate relationships and sexuality. Much has been written on the topic of entrepreneurs and their partnerships, including “Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur.” Brad Feld and Amy Batchelor, a couple I know and respect tremendously, packed their book with great information and ideas about navigating your partnership in the context of a startup. I imagine many couples are able to incorporate the thoughtful ideas and tips on their own with great success.

However, I want to talk about the couples who cannot.

Every couple has different standards and agreements for their relationship including frequency of sex, need for communication and expectations of time spent together. Running a startup will undoubtedly test the boundaries of these agreements. When one or both partners steps outside the shared expectations, problems might occur. From both personal experience, and years of working with people in crisis, I recognize that it can be difficult to assess when it is time to seek outside help. It seems simple enough. You are having problems, things have changed, you get help. The reality is much more complicated. I think our personal story best illustrates this dynamic.

It was 2005. I was finishing my last year of my masters in a counseling program and my partner Cliff was working on his second startup, Pearl Street Software. High school sweethearts, we had been together for nine years and were both deeply committed to one another. I woke at 3:30 in the morning to find the space in the bed next to me empty, as usual. The feelings of helplessness and frustration rose in me immediately and then came the thoughts: “He’s working himself to death, he didn’t sleep, AGAIN!” “He’ll be exhausted all weekend and we won’t spend time together, AGAIN!” “He promised me he would be to bed by 1am.” “He broke his promise, AGAIN!”

I walked down the stairs to find him sitting alone in the dark on the couch. “I’m so scared,” he said. “All I can think is what if everything I’m doing isn’t enough?” The “everything that he was doing” was working seven days a week, sixteen plus hours a day. He had zero self care, existing on caffeine, adrenaline and fast food. Between his work and my graduate school we were becoming virtual strangers. As was our pattern, I moved immediately into the role of soother. “It is enough,” I said. “How could you possibly do more?” Secretly, I was wishing that he would show me even one percent of the attention he gave his work. I was deeply and profoundly lonely. He was beyond unbalanced and rapidly coming unhinged. We were up to our eyeballs in debt. Cliff wasn’t taking a salary. We were living off royalty payments from a previous company, leveraging every cent we had to keep the company afloat and pay the employees.

The fear and panic bubbled up between us, and the fight began. The same fight we had over and over. It was filled with anger, hurt and tears. I yelled, he yelled. He told me I was filled with resentment. I was. He explained, that he was doing this for us. “How can you not see that?” he raged. I told him he was neglectful. He was. We sat in our living room in the early hours of the morning and tore the seams of our relationship apart with words. The threads keeping us together became thinner and thinner.

It hadn’t always been this way. But now, most anything could trigger a fight like this: a perceived slight by one of us, his failure to help me around the house, any unmet expectation. I used words as weapons, sarcasm and eye rolling. He became defensive and iced over. We had almost no quality time together. He had no boundaries around his work. Any agreement we made to do things differently lasted less than two days. I was emotionally wrung out from being his cheerleader, advisor and sole emotional support. I was also filled with contempt, which I often directed at him. Our combined anxiety was so great it felt as if it could swallow us whole. We were in trouble.

Several weeks later, after another particularly bad fight, Cliff came to me with an ultimatum: we go to therapy or we end the relationship. We had kicked around the idea of therapy a few times that year, but we always seemed to come to a resolution after a serious fight, even if it only lasted for a few days. One or the other of us would often reject the idea of getting help. We both used it as a threat, a last resort. It was the gold standard for personal failure. “Do we really need therapy?” I lamented. The irony of this statement is not lost on me. “We can do this ourselves,” I told him, not only because I was wrapped up in my identity as a budding therapist, but because I really thought we could. I’ve come to learn since that no woman is a prophet in her own land, regardless of degree or title. He just stared at me blankly. “Alright,” I finally said, “I’ve heard about someone good through friends at school. I’ll call him on Monday.”

While we continued to see our therapist off and on for years, what ensued after just a few sessions can only be described as miraculous. It was clear that we needed a third party. We needed his objectivity and his challenges. We were able to hear what the other was saying for the first time when someone else didn’t allow us to interrupt. We managed to stick to our agreements when we knew we would be held accountable the next week. It became easier to table recurring and unresolved arguments until we could be in the presence of a supportive mediator. It was hard work. It was painful. It saved us.

I think our story illustrates the primary reasons why couples in a startup relationship might wait too long to seek support. It helps to start by looking at the common personality traits of a startup CEO. These are people who come up with and pursue ideas that sometimes change the world. Passionate self-starters, they inspire and motivate others. As modern day pioneers, most have a mentality of rugged independence. They are trailblazers who can be single minded in their pursuit of success. The entrepreneur’s sense of self-worth can be completely tied to the success or failure of their company. The thought of failure can feel like dying or drowning.

The above traits, while amazing, don’t always lend themselves well to asking for help. Even if you have positive feelings about therapy, the simple acknowledgment that you need support, or your relationship is in trouble, might feel like an admission of personal failure. In the mind of an entrepreneur who spends every waking moment ensuring their company lives to see another day, it can feel like there isn’t room for failure in any corner of life. People in this position often push the limits of their relationship to avoid such feelings. In our case, while Cliff was ultimately responsible for getting me to make the call to a therapist, it took him a long time to acknowledge that his lack of boundaries and balance were not only failing our relationship, but he was failing himself as well.

For other people entrenched in the startup world, it can seem like taking any time from work at all, let alone time to sink into an emotional space with a partner, could derail them from their goals completely. Every day, entrepreneurs suit up in their own personal armor and head to the office to the fight the battle. What happens if they remove the armor and focus on their emotions? The soft underbelly becomes exposed. It’s vulnerable. It’s common for entrepreneurs to feel that there is no time for personal vulnerability when other people’s money and livelihoods are at stake.

Finally, for most people, whether or not they seek outside help is directly tied to their knowledge of and ability to notice the signs that their relationship is in trouble. Relationships rarely go bad overnight. It is generally a slow progression of little deaths perpetrated by both partners. Add to this that when we are in regular conflict with our partner we move into a “fight, flight or freeze” mindset. This is a primal and deeply physiological place that does not lend itself well to objectivity for either partner. We ignore or simply don’t notice the red flags. When the adrenaline is pumping one or both of you might feel as if you can save the sinking ship if you just try harder. This fight, flight or freeze mindset is often mirrored in the entrepreneur’s work environment, compounding the problem.

One of the factors which impacts the efficacy rates of couples therapy is the amount of time a couple waits to get support. Even the most skilled therapist can’t always help salvage a relationship where the resentment, anger or neglect has been building for years. By that point, one or both members of the couple has often emotionally or physically exited the partnership.

Here are some signs that you might need outside help. If you and your partner are struggling, find a moment to review this list.

  • Recurring or unresolved conflicts that tend to revolve around the same topics
  • A marked decrease in your sexual relationship
  • Frequent feelings of resentment
  • A sense of loneliness or distance from your partner
  • Staying stuck in entrenched patterns of interactions (ex. you always pursue, your partner always flees)
  • A general sense that your relationship has changed and not in a positive way
  • Unfair fighting: treating your partner with contempt or using insults, shutting down or icing over, globalizing (you always, you never), bringing past fights up during current arguments, interrupting, defensiveness
  • Avoiding your partner
  • Considering an emotional or physical affair

If you recognize these red flags in your own relationship you might benefit from some outside support.

These days Cliff and I navigate challenges on our own 95% of the time. However, when we can’t, we acknowledge it quickly and we make an appointment with our therapist. He has seen us through the sale of Cliff’s second startup, our wedding, the birth of our child and the birth of Cliff’s current company Mocavo, all major life transitions. Just like running a startup, being in relationship with another human being can be one of the most rewarding and challenging life experiences. When difficulties arise, find and access the support that is right for you and your partner. It can make all the difference.

*In a relationship where there is emotional or physical abuse, couples therapy is not always indicated, due to power dynamics. If you suspect you are in an abusive relationship seek help immediately

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Aug 19 2013

Two Root Causes of My Recent Depression

I’ve talked openly about the five month long depressive episode I went through earlier this year.  If you missed it, I encourage you to read my article last month in Inc. Magazine titled Entrepreneurial Life Shouldn’t Be This Way–Should It? Depression is a fact of life for some entrepreneurs.

My depression lifted near the end of May and I’ve been feeling normal for the past few months. On July 1st I wrote a post titled Regroup SuccessfulI changed a lot of tactical things in my life in Q2 – some of them likely helped me get to a place where my depression lifted. And, once I was confident that the depression had lifted (about 45 days ago), I started trying to figure out some of the root causes of my depression.

I’ve told the story of how I ended up depressed a number of times. In the telling of it, I searched for triggers – and found many. My 50 mile run in April 2012 that left me emotional unbalanced for six weeks. A bike accident in early September that really beat me up, and was inches from being much more serious. Six weeks of intense work and travel on the heals of the bike accident that left me physically and emotionally depleted, when what I should have done was cancelled everything and retreated to Boulder to recover. A marathon in mid-October that I had no business running, followed by two more weeks of intense work and travel. The sudden death of our dog Kenai at age 12. A kidney stone that resulted in surgery, followed by a two week vacation mostly in a total post-surgical haze. Complete exhaustion at the end of the year – a physical level of fatigue that I hadn’t yet felt in my life. There are more, but by January I was depressed, even though I didn’t really acknowledge it fully until the end of February.

The triggers, and the tactical changes I made, all impacted me at one level. But once the depression had lifted, I felt like I could dig another level and try to understand the root cause. With the help of Amy and a few friends, I’ve made progress on this and figured out two of the root causes of a depressive episode that snuck up on me after a decade of not struggling with depression.

The first is the 80/20 rule. When running Feld Technologies in my 20s, I remember reading a book about consulting that said a great consultant spent 20% of their time on “overhead” and 80% of their time on substantive work for their clients. I always tried to keep the 80/20 rule in mind – as long as I was only spending 20% of my time on bullshit, nonsense, things I wasn’t interested in, and repetitive stuff that I didn’t really have to do, I was fine. However, this time around, I’d somehow gotten the ratios flipped – I was spending only 20% of my time on the stimulating stuff and 80% of my time on stuff I viewed as unimportant. Much of it fell into the repetitive category, rather than the bullshit category, but nonetheless I was only stimulated by about 20% of the stuff I was doing. This led to a deep boredom that I didn’t realize, because I was so incredibly busy, and tired, from the scope and amount of stuff I was doing. While the 20/80 problem was the start, the real root cause was the boredom, which I simply didn’t realize and wasn’t acknowledging.

The other was a fundamental disconnect between how I was thinking about learning and teaching. I’ve discussed my deep intrinsic motivation which comes from learning. At age 47, I continue to learn a lot, but I also spend a lot of my time teaching. The ratio between the two shifted aggressively at the end of 2012 with the release of my book Startup Communities: Building an Entrepreneurial Ecosystem in Your City. I spent a lot of time teaching my theory of startup communities to many people I didn’t previously know in lots of different places. I expected that I’d continue learning a lot about Startup Communities during this period, but I found that I had no time to reflect on anything, as all of my available time was consumed doing my regular work. So – between teaching and working, I had almost no time for learning.

I had an intense insight a few weeks ago when a friend told me that as one gets older, the line between learning and teaching blurs. This is consistent with how I think about mentoring, where the greatest mentor – mentee relationship is a peer relationship, where both the mentor and mentee learn from and teach each other. With this insight, I realized I needed to stop separating learning from teaching in my motivational construct – that they were inextricably linked.

Each of these – the flip in the 80/20 rule that led to a deep boredom combined with the separation of learning and teaching – were both root causes of my recent depression. As I reflect on where I’m at in mid-August, I’m neither bored nor struggling with the learning/teaching dichotomy. Once again, I’m incredibly stimulated by what I’m spending my time on. And I’m both learning and teaching, and not spending any energy separating the two.

While I expect I’ll discover more root causes as I keep chewing on what I just went through in the first half of the year, I’m hopeful that explanation of how I’ve unpacked all of this helps anyone out there struggling with depression, or that is close to someone who is struggling with depression. It’s incredibly hard to get to the root causes when you are depressed, but moments of clarity arise at unexpected times.

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Aug 8 2013

The Reputational Damage of Non-Responsiveness

VCs love to say things like “we are entrepreneur friendly.” It’s trendy, catchy, and looks good on a blog post. But, as I’ve said in my post Your Words Should Match Your Actions, one can “damage their reputations by having their words not match up with their actions.”

Now – this post isn’t about responding to emails. Nor am I trying to be preachy. I’m not trying to explain a new behavior. Rather, I’m making an observation about something I’ve experienced – both as an entrepreneur and investor – since my first angel investment in 1994.

Here’s the situation, as reported this morning by an experienced CEO of a company we are investors in.

“We’re raising money.  I have a good intro session.  Prospective investor wants to meet in person, see a demo.  We have a good 2nd meeting.  We agree on action items.  I go away and follow up.

Radio silence.

Follow up again.

Radio silence still.  

The first time it happened I was inclined to think it was the investor and that they just couldn’t find the time to send an email response saying, “sorry – no longer interested”.   Then, it happened again this month.”

Now – initial non-responsiveness – whatever. Lots of people don’t respond to emails, intros, or requests for meetings. But after two in-person meetings, to be non-responsive is just plain rude.

How hard would be it be to say “Hey – great spending time with you – but this isn’t something I want to pursue.” Or maybe “Sorry for being slow – I’ve been swamped – I don’t have time for doing this right now.” Or – well – anything.

I’ve had this situation come up so many times that I’m immune to it. I assume that the VC isn’t interested. But I’m amazed at how the reputational damage follows the person around. And then – at some point in the future – that VC is looking for a response for something. Hmmm …

I’ve had this happen with LPs. When we went and raised our first fund in 2007, plenty of people wouldn’t meet with us. That’s fine. Lots said they weren’t interested after a first meeting. Totally cool. But some met with us but then were completely non-responsive after the meeting. Ok – whatever. But when those non-responsive LPs call me today asking for something – whether it’s to get together to “get to know me better”, or to get a reference on someone else they are looking at, or to learn more about what I think about the market for hardware investments, it’s really hard to get on the phone and spend time with them. I do – because that’s my nature – but I always remember their non-responsiveness.

I hear – and say – “No thank you” all the time. Every day. 50 times a day. That’s just part of the role I play in business. But I always try to say “No thank you.” It’s just not that hard. Especially when I know someone, or have engaged with them in some way.

Are you the guy the experienced CEO just encountered? How would you feel if your name – and your firm’s name – just went out via email to 60 CEOs attached to this story? Maybe you don’t care, but if your message is “we are entrepreneur-friendly VCs” you just undermined the reputation of your firm in a major way.

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