If You Can't Explain What You Do In A Paragraph, You've Got A Problem

Here’s an email exchange that I had in the past 24 hours with an entrepreneur. Remember, I try to answer all of my emails and be responsive to any inquiry – this was a random one (which I get between 25 and 100 a day). Entrepreneur: I just wanted to touch base with you and see if you are taking on new startups right now. Me: Can you send me a paragraph and I’ll tell you if it’s something we’d be interested in. Everyone else to bcc: ...

October 6, 2012 · 3 min · Brad Feld

FAKEGRIMLOCK's Guest Lecture At Harvard Business School

FAKEGRIMLOCK showed up recently at HBS to give a short lecture on Minimum Viable Personality. In Grimspeak, IT AWESOME. If you want more of FAKEGRIMLOCK, go check his post on my blog from a while ago – BE ON FIRE – which inspired my book Burning Entrepreneur – How to Launch, Fund, and Set Your Start-Up On Fire! Related articles Here Secret @fakegrimlock Video About Minimum Viable Personality

September 28, 2012 · 1 min · Brad Feld

Have Every New Employee Do Customer Support For Two Weeks

A few weeks ago an entrepreneur of a fast growing consumer-oriented company told me that he has every new employee do customer support for two weeks. Their approach is they onboard the new person, given the a one week “get settled into your role / get up to speed on the company” period and then they spend weeks two and three full time in the customer support organization. I’ve let this roll around in the back of my head and think it’s absolutely brilliant. The first week is a typical “first week at a new company” which includes a formal day of orientation on the first day. The next four days are structured around on-boarding the person and getting them involved in their role and their team, but not too deeply. This allows there to be a “break in period” where the person is learning the systems and structure of the company. ...

September 27, 2012 · 2 min · Brad Feld

I Give You Permission To Hate My Feedback

Last night Amy and I had an awesome dinner at Perla with Fred Wilson , Joanne Wilson , Matt Blumberg , and Mariquita Blumberg. Fred and I have been involved in Return Path for a dozen years and this has become an annual tradition for us when Amy and I are in NYC. At 12 years of service, Return Path gives a six week sabbatical and a pair of red Addidas sneakers as a “get ready for your sabbatical” gift. Fred and I got the sneakers, but not the six week sabbatical. ...

September 16, 2012 · 3 min · Brad Feld

Founder Market Fit

We constantly hear about “product market fit.” But my post yesterday about The Power of Passion When Starting Your Company was about “founder market fit.” And I’ve come to believe that – especially among first time entrepreneurs – founder market fit is much more important than product market fit at the inception of the company. I stumbled on the phrase a few times over the past year and it’s been rolling around in my head a lot since. The first time was on Chris Dixon’s blog Founder / market fit which led me to a guest post by David Lee of SV Angel on More Thoughts on What Makes Great Entrepreneurs Great . ...

August 22, 2012 · 3 min · Brad Feld

What Just Happened With OnLive?

Disclaimer: I’m not an investor in OnLive and I know nothing about the specifics of what happened. I’m just speculating, but it’s informed speculation based on my experience. I read a few articles over the weekend about OnLive potentially going out of business, potentially screwing its employees, and a few other things. The first articles were weirdly hostile with a focus on how OnLive just laid all their employees off in preparation for a sale in order to enrich the founders/investors at the expense of the employees. By the end of the weekend the reporting was more thorough and balanced . ...

August 20, 2012 · 4 min · Brad Feld

Reward Early Feedback With Features

I’ve invested in hundreds of companies that have started from scratch and I’ve been though some crazy number of product launches, especially if you include all of the TechStars companies I’ve been involved with. These alphas, or betas, or v1.0 or v0.1 launches are exciting moments as they signify the transition from an idea to a product. And, it’s at that point that the real work begins. Early in the life of your company you want feedback. From anyone. Of any kind. ...

August 13, 2012 · 2 min · Brad Feld

Have A Wake For Failed Startups

In my upcoming book, Startup Communities: Building an Entrepreneurial Ecosystem in Your City , Mark Solon (Highway 12 Ventures ) tells the story of a “startup wake” in a section where he gives an outsiders view of the Boulder startup community. “I’ll never forget one of my early visits to Boulder. After a full day of meeting with startups, I was asked by the entrepreneurs I was with if I’d like to join them and some peers for a “special dinner.” “Sure,” I replied. “What’s special about it?” “It’s a wake” they deadpanned. That dinner showed me that the fabric of this small mountain town was different than anywhere else I’d been. Turns out that earlier that week, a local startup had decided to shut down and the “wake” was the startup community’s way of showing these young, fragile entrepreneurs that it was okay to fail – that the honor was in trying. They made those founders feel good about themselves in a moment that was critical in their development as entrepreneurs. As an aside, in this case the founders didn’t run out of money. After giving it their best effort, they realized their business wasn’t going to be the great success they had envisioned and they decided to return their remaining cash to their investors. The epilogue of that dinner is that the founders had roles at other local startups within a few weeks.” ...

July 24, 2012 · 3 min · Brad Feld

The Tension of Confidentiality

I’m a huge believer in TAGFEE . But I also respect confidentiality. Every company approaches this differently and it’s important to recognize which context you are in. Following is an example from an email I got (on the all@ list) from a company I’m on the board of (and yes – I checked to make sure I could post this.) You know what they say about flattery, right? That’s an idea worth keeping in mind when someone is talking to you about what we’re doing here at as friendly compliments and questions mask an effort to obtain confidential info. ...

July 10, 2012 · 2 min · Brad Feld

The Declaration of Internet Freedom

I started off my morning by reading the Declaration of Independence . I never get tired of reading it or pondering what was going on at the time. It’s hard to transport myself back to July 4th, 1776 but it’s pretty remarkable to think about what was going on that caused 56 people to sign this brilliant document and in one moment start our country on amazing course over the next 236 years that have had a profound impact on the history of the world. ...

July 4, 2012 · 2 min · Brad Feld