How To Write An Email Intro Request

Multiple times a day, someone in my network asks if I’ll make an intro to someone else. I’m almost always happy to do this and, if not, I will explain why. I like to do opt-in intros, where I ask the person on the potential receiving end of the intro if they are open to the intro. Most of the time people say yes. Sometimes they say no. Very occasionally they don’t respond to me. ...

July 16, 2020 · 2 min · Brad Feld

How To Deal With People Asking For Intros To Me

I got the following note from a friend this morning. Hey. Over the past 6 to 12 months, I seem to be getting more requests from individuals in the City-1, City-2, and City-3 asking for introductions to you. Curious as to your preference in how to handle some of these. Many words on the web have been written about double opt-in email intros . This is the best and simplest way when you know the person asking for the intro and think the intro would be a good one. ...

March 21, 2019 · 2 min · Brad Feld

The Superhuman Change To My Current Email Tools

It’s 2018. I’m still an incredibly heavy email user. It’s the primary tool in my workflow and has been since the early 1990s. I’ve tried a lot of different things over the years, but always come back to email. I’ve been a Gmail user for almost a decade. While I’ve tried client-side apps, Gmail in Chrome has been the only thing that has stuck for me. I’ve also tried many of the iOS email apps and always end up back at Gmail for iOS. ...

October 23, 2018 · 2 min · Brad Feld

How To Deal With Email After A Vacation

As I’m already getting lots of out of office messages for people taking this week off, I thought I’d revisit an approach to how to deal with email after a vacation. In 2011, Josh Kopelman of First Round Capital came up with what, at the time, was what I thought was the best email vacation auto-responder in the history of email . Now, I have no idea if Josh invented this, but I’m going to give him credit for it. ...

July 2, 2018 · 2 min · Brad Feld

Sanebox: Make Email Great Again

Unlike the person with a similar slogan, this one is highly accurate. Sanebox does indeed make email great again. I’ve been using email since 1983. I started with MH and Rmail, then cc:Mail, then Microsoft Mail, with Compuserve mixed in. Eventually I ended up using Pine for non-Windows stuff and Outlook for Windows stuff. For a while. About seven years ago I switched to Gmail and never looked back. Over the last seven years, I’ve tried a bunch of different add-ons and plug-ins and whatever you want to call them to try to clean up my inbox. As investors in Postini, I was able to eliminate my spam problem early on. But I struggled endlessly with bacn . I get 500+ emails a day so the bacn is intolerable in my main email flow and ends up getting ignored, rather than read later. ...

June 27, 2016 · 3 min · Brad Feld

Help Me Understand The Value of Slack Instead of an Email List

Before you have an allergic reaction to the title of the post and respond with “you are stupid”, bear with me for a second as I set up the problem. I’ve been a heavy Slack user for at least six months (probably closer to nine). We started using it internally at Foundry Group and then I joined a number of Slack instances of companies that we are investors in. For at least three months, I joined a number of relevant channels for each organization and tried to participate. I use Slack on the Mac primary so I used the left side bar to have multiple teams active, tuned my notifications so they weren’t overwhelming, and engaged as best as I could. I tried to post on Slack when I had an issue with the company – usually around a product – that needed to be communicated to a group instead of one person. And, for a few of the CEOs, we used Slack as our primary DM channel. ...

March 16, 2016 · 3 min · Brad Feld

Email Conventions and Why Email Clients Suck

There are two common email conventions in my world that I use many times a day in Gmail. I don’t remember where either of them came from or how much I influenced their use in my little corner of the world, but I see them everywhere now. The first is +Name. When I add someone to an email thread, I start the email with +Name. For example: +Mary Gang – happy to have a meeting. Mary will take care of scheduling it. ...

September 3, 2015 · 2 min · Brad Feld

Cross Dressing With My Email

Here’s a perplexing thing to ponder. After trying virtually every email configuration on iPhone and Android devices, the best experience that I have had so far is using Microsoft Outlook on my Apple iPhone to access Google Gmail. I’ve been using Outlook on my iPhone for the past few months. I’ve tried several times to go back to Apple Mail, but it is impossibly bad when compared to Outlook. I’ve also tried using the Google iOS Gmail client, which – while better than Apple Mail – is still very klutzy at certain things. ...

August 15, 2015 · 1 min · Brad Feld

Why Isn't PGP Built Into Gmail?

An increasing number of companies that I work with are using PGP to encrypt certain email. While they are comfortable sending a lot of email unencrypted, there are periodic threads that different people want to have encrypted for a variety of reasons, some rational and some not. Each company is dealing with this a different way. Suddenly I find myself managing a bunch of public keys in different PGP tools on different computers. I started by going with the recommendation of each company and predictably found myself managing multiple solutions that sort of worked some of the time. ...

June 24, 2015 · 1 min · Brad Feld

The Human Router

Amy and I had a wonderful week off the grid in Paris. No phone, no email from Friday night 5/8 when I boarded the British Airlines flight in DIA until Friday morning 5/15 when we decided to turn stuff on and just lay around the hotel all day getting reading to go home. I’m always fascinated by the email patterns I have when I’m off the grid for a week. I almost always go off the grid late Friday or Saturday morning so there’s the weekend lull followed by an intense flurry on Monday. By Tuesday my regular emailers have seen that I’m off the grid and their pattern of copying me slows down, but doesn’t stop completely. The emails then become more random. ...

May 18, 2015 · 3 min · Brad Feld