Customer Service Has To Change
I am regularly amazed at the amount of money consumer electronics, mobile device, and cell phone companies spend on “stupid customer service tricks.” I got the following no
I am regularly amazed at the amount of money consumer electronics, mobile device, and cell phone companies spend on “stupid customer service tricks.” I got the following no
I occasionally use this blog as a job board so if you aren’t looking for a job, please ignore this. Also – if you aren’t a superb Flash ActionScript developer
What Fred said. Marc Andreessen (co-founder of Netscape, Opsware, and Ning) has been blogging up a storm and it’s awesome. His post from yesterday titled The Pmarca Guide t
I had the following exchange with the CEO of one of my investments the other day. Q (Brad): It’s strange to me that only a few of the investors /
Amy and I became addicted to Lost this year after my brother and his wife gave us Season 1 on DVD for some holiday gift thing. If you are lost
My buddy Ben Casnocha had his book My Start-Up Life: What a (Very) Young CEO Learned on His Journey Through Silicon Valley reviewed in the NY Times today by Harry
Unless you’ve been on vacation and off the grid for the last two months, you’ve probably noticed the explosive growth with Facebook with a new and exciting demographic – all
We had a lot of fun on Thursday at the TechStars Funding Your Startup event. A few people have written great blog summaries about it, including one from eNeighbors, Certifyre,
In general, Movable Type has worked great for me across the various blogs I maintain although I periodically fantasize about switching to WordPress. However, during an upgrade along the way,
Amy put an interview with Brad Paisley & Kimberly Williams titled “The Look of Love” (People Magazine, May 7, 2007, p. 193) on my desk the other day. The last