My RSS world continues to be busy as both Technorati and Feedburner had lots of action this week.

Technorati released the beta of their new site.  Dave Sifry has a post up about the features as does Niall Kennedy, who includes some fun old Technorati designs from 11/02, 6/04, and 7/04.  Awesome progress guys (as of today: 11.2m weblogs watched and 1.2 billion links tracked.)

On Monday, the Feedburner guys put out an analysis of their existing aggregated podcast metrics.  Feedburner now manages feeds for 6,000 podcasts and are seeing solid growth in the number of per-podcast subscribers (average of 33 – up from 15 in February; average of 65 if you eliminate the podcasts with less than 4 subs).

On Thursday, Feedburner announced their SmartFeed Mobile Server.  This allows commercial publishers to publish once to all their feed subscribers across a wide variety of mobile devices.  It augments Feedburner’s SmartFeed service that deploys the right format of your feed to various user-agents (so – it’s “subscriber aware, rather than “publisher driven”).  I’ve heard lots of folks complain lately that feeds are starting to look goofy in different devices (e.g. I love stuff on the web, but my Trio sucks).  If you are a feed publisher, Feedburner’s services address this issue automagically for you.

On Friday, Feedburner responded to feedback from several notable RSS folks that Feedburner was inappropriately creating “lock in” when someone had Feedburner start managing their feed.  Specifically, if you changed your mind for some reason and didn’t want Feedburner to manage your feed, there was no simple way to get your subscribers redirected to another feed.  While the Feedburner guys had not heard this request from very many of the customers, it became clear about a week ago that this was something we should address as part of “being a good citizen.”  Eric Lunt cranked on it and rolled it out in less then a week of determining the importance of it.  The Feedburner gang is clear that “it’s your feed” as evidenced both by this functionality as well as Eric declaring “[While] we think we have the best feed management service, we think that providing publishers with the ability to do whatever they want is always the right answer, and most importantly, we think your subscribers are your subscribers, not ours or anybody else’s.”

And – for those of you that like tagging, podcasting, and the ability to quickly roll new functionality by combining different services, Fred Wilson figured out how to use del.icio.us and Feedburner to create his own podcast/playlist from the music he’s been listening to.  Eric took it one step further and inserted an elevator pitch (Fred is a VC after all) into the stream, so Fred created a feed for “fred’selevatorpitch”.

Who said VCs aren’t nerds.

I recently got a question from a local entrepreneur about “current board comp for an outside director” for an early stage company.  My friend is considering joining the board of a startup, and his guidance to me in answering the question was “the company is obviously pre-revenue, so cash protection is key at this phase.  Presumably options are the main tool.”

I encounter this regularly, as we often ask experienced entrepreneurs and/or executives to join the board of our early stage companies as outside directors.  In addition, when I was an angel investor, I often joined the board of companies and was on the receiving end of these option grants.

Following is my response with my guidelines. 

• Allow any board member to buy into the last VC round.
• Option grant vesting annually over four years that is equivalent to what a director/VP (not SVP/COO) level employee would get. This is typically 0.5% – 1% depending on the stage of the company (so 0.125% to 0.25% per year).
• Full acceleration on change of control (single trigger) – FYI – this is the ONLY time I’ll give single trigger (except in certain founder cases).
• 90 day exercise period if you leave the board. Sometimes I’ll extend this to a year, but I like this to be the same that employees get.
• No cash renumeration.
• Travel expenses covered.

Obviously situations vary, but I think these are good rules of thumb.  FYI – as a VC investor, I never ask (nor will I support giving) another VC investor a similar option package for serving on a board – we’ve already got our ownership stake and being a board member is part of our responsibility to the company.

I’m a good friend and strong supporter of Congressman Mark Udall (Colorado District 2).  I saw a note in today’s Rocky Mountain News that Mark got a perfect score on from the National Breast Cancer Coalition on his support of their interests in 2003 – 2004.

A close friend and former work colleague was diagnosed with breast cancer six months ago.  She’s young (under 40) and it shook us all up.  She had an incredible attitude, went through a full round of chemo and a double masectomy, and is now cancer free.  Amy and I had lunch with her on Thursday – she’s doing great and has a phenomenal outlook on life.  This was my first close encounter with breast cancer and as the more I learned, the more I realized how little I knew about a disease that each woman in the US has a 14% chance of getting in her lifetime.

Thanks Mark for your point of view, tireless efforts and support to help end breast cancer.

The recent article from New York’s Hometown Connection (NY Daily News) titled “Nerds make better lovers” made the rounds at my shop on Friday.  I noticed this morning that it is one of “Latest Buzz” links highlighted on NewsGator Online.  It warmed my heart to have confirmation from a highly reputable newspaper.  Amy was very pleased that her choice have been validated.

Yesterday, I received an interview request for an Inc. Magazine article concerning angel investing.  The article is being driven by a recent survey by George Washington University that found 58% of venture capitalist respondents said that angel involvement “sometimes” or “mostly” makes a company unattractive. The main reasons given were that angels tended to give start-ups overly high valuation, made negotiations unnecessarily complex, or were unsophisticated and uninformed about the requirements of venture financing.  Occasionally my interview requests are via email (preferred) so in this case I wrote up my thoughts.  I have no idea what will end up in the article so I figured I’d post the thoughts here for anyone interested in my point of view on the angel / VC dynamic.

While 58% is a nice number, I think that an aggregate statistic isn’t that useful. I’ve had a large number of experiences with angel investors – both as an angel and a VC.  I’ve found – not surprisingly – that there is a wide range of quality and experience among angel investors – if they are experienced and high quality, they are good; if not, they are have no impact or are not good.

When I actually read the study (after the interview, of course), the lead result was that 94% of VC respondents answered “Yes” to the question “Do VCs consider angels beneficial to the venture industry?”  In fact, only 6% of VCs responded that angel involvement “mostly” makes a company unattractive (52% said sometimes – which is where the 58% mostly/sometimes stat came from.)  So – as with many articles – the data is being munged in a way to tell a more provocative story.  Only 5% of VCs said that angels “never” make a company unattractive – if you take off the tails of the normal curve (“mostly” and “never”), you end up with 89% of VCs saying angels “sometimes” and “seldom” make a company unattractive to VC investment – a total non-story as far as I’m concerned (at least around this measure.)

During the interview, I was asked three specific questions.  The questions and my answers follow:

1. What, in your experience, are the most important problems?

• Unsophisticated angels / entrepreneurs who structure the angel investment poorly.


• Angels who are “too active” – they think they are running the company instead of letting the entrepreneur run the company.


• Entrepreneurs who give up too much of the company too early to angels that “are going to help” (but end up only being money) and – as a result – the VCs are faced with founders that don’t own enough of the company.


• Unrealistic valuation expectations.


• Chronically bad advice (e.g. “I don’t know technology, but here is what you, oh Mr. Technology CEO, should do.”)
• Ego ahead of value (e.g. the angel investor is more interested in being able to say “I’m an angel investor in company X” than having company X be successful.)


• Toxic view of VCs (or angels.) I’ve met many angel investors who think VCs are bad. I’ve met many VCs that think angels are bad. This is just dumb. Individual people are either good or bad – evaluate them on their own merits.


• And the biggest –> bad partners. Whether it’s an angel or a VC, the investor becomes the entrepreneur’s partner. The entrepreneur needs to make sure he wants the partner. If there’s a mismatch here, it’s often fatal (or at least very painful.)

2. Could you provide any examples where the angel investor and the venture capitalist clashed and the start-up was held back as a result?

• Case 1 (where I was the angel investor): I was an angel investor and chairman of a company. We were a young (20 person) startup that was raising its first VC round (we’d raised about $1.5m of angel and strategic investor money.) The CEO was young (early 20’s) and I was in my late 20’s. The CEO was doing a terrific job, we had a hot young company, and had four different VC firms put term sheets down to lead the deal. One of the VCs did a great sales job on the CEO and the partner said something to the effect of “I’ll work with you and mentor you.” We chose that firm to lead the investment. Two weeks after the investment closed, the same partner took me out to breakfast “to get to know me better” and within 15 minutes said “I’d like to bring in an experienced CEO to run the company.” As you could imagine, this bait-and-switch didn’t go over very well with me or the CEO. However, after a week or two of struggling with it, we decided to help the VC bring in a “professional CEO” to run the company. We helped recruit the new CEO (took about 3 months) and then the CEO transitioned the business (took about two weeks) and there was nothing for the founder / CEO to do (since the old CEO / founder was – well – the old CEO and the other exec positions were filled.) So – he resigned (as did I as chairman – I didn’t want to be on the board at that point.) There was more tension (not drama in this case – but tension) then necessary (I’d like to think that in this case we went quietly.) The new CEO failed and was fired within a year, but the following CEO that was hired did a great job, the company was ultimately successful, had a very strong IPO, and my angel investment ended up being worth 50x.  The dynamic between the angels and the VCs originally cost the company some time and potential market leadership, although the story ultimately had a very happy ending.


• Case 2 (where I was the VC investor): I was leading a financing of an angel backed company. The largest angel investor didn’t like the valuation. The founders had been working for 9 months to try to raise money and were literally being held up by this angel. He was angry, hostile to the founders, generally unpleasant to deal with, and very irrational. We patiently worked through the issues (I really liked the founders.) At the 11th hour, the angel started insisting on new terms for himself (just him – not the other angels.) The company was out of money and had no options. I walked from the deal. The founders ended up giving the angel some of their equity to get him to support the deal (totally inappropriate behavior on his part.) We did the investments. Six months later the company was acquired – we made 3.5x our investment and the angel made over 5x his investment. Again, a successful outcome, but the entrepreneurs ended up with less then they should have gotten (and a lot of unnecessary stress.)

3. Is there anything a business owner can or should do to resolve the differences that may exist between his early stage angel investors and his later-stage venture investors?

• Pick your angel (and your VC) carefully.


• Do your homework / due diligence – make sure you know who / what your angels (and VC) are.


• Hire a real lawyer and do a real seed / Series A financing. Treat the angel investment professionally – just like you would an early stage VC investment.

Ken Norton has an incredible post up about his visit to Enron in 1999 while he was CTO at NBCi.  Thanks for Mark Pincus for the link.  I’ve filed this under “Internet Axis of Evil” because – even though “bogus stuff that doesn’t work” isn’t in Fred’s list, it belongs.

Heidi Roizen – one of my partners at Mobius Venture Capital and my close friend – just did her first podcast titled Heidi Roizen on Venture Capital: Silicon Valley is Back.  Heidi never disappoints – enjoy!

This week’s Sunday New York Times was a treasure trove.  In addition to having an incredible NY Times Magazine this week (Money 2005), Ben Stein had a phenomenal essay titled “Lessons in Gratitude, at the Basement Sink.”  In contrast to the articles in the Magazine (money, money, money), Stein asserts that “Gratitude … is the only totally reliable get-rich-quick scheme.”  He finishes with a lesson his dad taught him: “The zen of dishwashing.  The zen of gratitude.  The zen of riches.” 

Everyone should read this – and be grateful for whatever you have today.

I’ve been working my way through Eric von Hippel’s newest book Democratizing Innovation (Eric was my doctoral advisor at MIT – I didn’t get my Ph.D.)  I needed a break (I’m reading it carefully because I’m worried that Eric will call me up and ask me hard questions about the book.)  Amy and I went into Boulder yesterday for massages (the power was out at the hotel – so no massages) so we swung by The Boulder Bookstore to pick up some reading material for the time between ~massage and dinner.

Amy picked up the Sunday NY Times (great NY Times Magazine this weekend, BTW) and I picked up The Washingtonienne.  I’d seen a review somewhere that it was titillating, provocative, enlightening, and a fast fun read.  I found it titillating, provocative, depressing, and useful for anyone that’s thinking about blog privacy issues.

• Titillating: The story of The Washingtonienne was reasonably widespread in Washington DC and across the blogosphere in 2004.  The author – Jessica Cutler – was fired from her job as an low level staffer in Sen. Mike DeWine’s (R-Ohio) office for blogging at work about her personal life.  And – it was a pretty raunchy, hard partying, high sex life.
• Provocative: See titillating.  Then – as you watch everything fall apart in the second half of the book, think about what was really going on.
• Depressing: Near the end of the book, Jessica gets introspective in a useful way.  It’s powerful in a similar way as A Million Little Pieces and – while not as deep or intense – it’s emotionally revealing and pretty brave stuff.  However, when you step back and think about it – and then think about the DC life that Jessica is describing – you can’t help but feel down about a subset of the human condition in our nation’s capital.
• Useful: As an active blogger, I spend plenty of time thinking about what is “appropriate” to write about.  Companies are now coming out with blogging policies.  There have been plenty of high profile firings of bloggers, along with some celebrity work bloggers.  While Jessica’s story is an edge-case, it’s a useful one.

Jessica’s being a great American and turning her story into her 15 minutes of fame.  If you are into blogging, privacy, or sex, there’s enough here to keep you interested for a couple of hours.