Brad Feld

Month: December 2013

Maybe everyone knows this, but it took me a while to realize that almost all of my performance issues with Google Apps were related to my DNS configuration. Once I switched all my machines and routers to Google Public DNS all of my performance problems went away.

It’s remarkable. Simply hard code DNS to 8.8.8.8 and 8.8.4.4. Problem solved.

My office, condo, and house in Keystone are all on Comcast. For the last month I’ve been struggling in each of them. There are days that Gmail feels almost unusable – five to ten second waits between messages. Web performance was “good enough” so I assumed it was a Gmail problem.

Nope – it was a Comcast DNS problem.

In hindsight, this is kind of obvious. But wow, what a difference it made.


A few days ago, Amy and I came up to our  house in Keystone. We haven’t been here for about two months; we’ll be here through the end of the first week of January.

The first few hours were predictable. We “turned” everything on. We unpacked the car. We got settled in.

And I got frustrated. The Internet was slow. The Sonos wasn’t working correctly. Everything was trying to update itself. It was like a giant machine was trying to boot up, but was stuck in an initialization loop.

I wandered around the house tweaking things. One by one I got things working. As I reset things, I kept thinking to myself “I wonder why we need that.”

We bought this house in 2006. The network infrastructure is a cumulative build since then – a NetGear router connected to the cable modem, Cisco WiFi access points on each floor, default Sonos configuration, a Cisco phone that isn’t used anymore acting as a wired network repeater, USB hubs with one device connected, power extension cords, cables, and a bunch of other crap. The last time I was up here I installed an Apple Airport Extreme (which needed an update) but I left everything in place.

I decided to rip it all out yesterday and replace it with the Apple Airport Extreme. The result is a giant box of crap.

For an hour or so I continued to be frustrated. Things were better, but still choppy. I’d set all the computers up to use Google’s public DNS server (the magic 8.8.8.8 and 8.8.4.4) but the network performance was still choppy – fast, then slow, then fast, then slow. At some point I realized I hadn’t set the Airport Extreme to use Google’s public DNS and it was defaulting everything to Comcast.

I made the switch. Boom – everything was fast again. As expected. Pandora played all day long without dropping. Video and audio calls were fine again.

As I looked at the giant box of crap this morning, I thought about the idea of decluttering. We have all this gunk in our lives that just slow us down. Just like my network. As the year comes to an end, I’m going to keep decluttering, the physical and the virtual.


If you think Amazon Prime Air is neat, you’ll love the new Amazon Prime Ground.

Spheros and Quadcopters are available with shipping still in time for Christmas.


Nope, Amy isn’t pregnant. But Bart Lorang’s (founder/CEO of FullContact) wife Sarah is. And Bart has started a new blog called Startup Baby. Well – it’s sort of a blog, or a Medium thing – whatever those are called.

His first post is awesome. It’s titled Holy Shit! I’m having a Startup Baby! Here’s a taste.

Now I would soon have a child added to the long list of ‘things I’m responsible for.’

Hugo assured me: “There are plenty of books available. There are plenty of mentors available. People have done it before. You are not unique. “

Still, I was scared shitless.

I was scared I’d be a bad father.

I was scared that I’d let down my wife.

I was scared that I wouldn’t be simultaneously a good father AND a good CEO.

And you know what? It’s a few months later, and I’m still scared.

Bart is an awesome writer – and prolific. It’s the one part of Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur that I feel like we really missed. I’m psyched Bart is filling in the details!

This is going to be an awesome blog. And I expect it’ll be an awesome journey for Bart and Sarah.


Techstars is rolling out a short video program with some of the entrepreneurs and mentors favorite quotes. I recorded a few of them recently – my first one is up.

I’m a huge Battlestar Galactica fan and think Commander William Adama has amazing leadership lessons for any entrepreneur. If you don’t know what “rolling the hard six” is, it’s a classic example of a high risk / high reward scenario. Per Urban Dictionary:

“Rolling a hard six has a probability of about 3% whereas rolling six by any other combination has about a 14% chance. A hard six pays 7 to 1 whereas a regular six pays only 7 to 6”

I’m not a craps player, but I love the metaphor. As an entrepreneur, you often have to combine luck with the right call at the right time. You can make the right call and be unlucky, or you can make the wrong call and be lucky. But when you find yourself in a jam, you often need to make the right call AND be lucky.

My imitation of Adama is pretty lame however.


Startup Boards: Getting the Most Out of Your Board of Directors is shipping. It was so satisfying to see this today.

Startup Boards on Kindle

This was by far the most difficult book to write so far. The title we came up with should have tipped me off – it ended up be extremely challenging to make a book about “boards” not be “boring.”

If you are up for it, give me some opening day love and order a copy of Startup Boards: Getting the Most Out of Your Board of Directors.


Yesterday Amy and I contributed $10,000 to the MakerBot Academy campaign which is on a mission to put a MakerBot 3D printer in every school in the United States.

We did it via a contribution on Donors Choose, one of our favorite non-profit contribution sites.

We specifically finished out the funding for five MakerBots for the following teachers in their classrooms:

Amy and I are planning to give a lot more to this campaign, but we decided to do something tangible right now by finishing off several of the campaigns on Donors Choose.

For those of you who have asked in the past “what can I do for you Brad?”, here’s an easy one. Just go on the MakerBot Academy Donors Choose page and make a contribution of any size to one of the campaigns. You’ll be helping the next generation.


Barclays and Techstars are today launching a program that will give ten innovative businesses the chance to shape the future of financial services. The Barclays Accelerator, powered by Techstars, is a three month intensive program which will provide ten FinTech companies with funding and deep mentorship, supporting them on their journey to delivering breakthrough innovations.

Commenting on the partnership, Derek White, Barclays Chief Design Officer, said “We’ve identified technology as a key driver of innovation and it will be paramount to Barclays achieving our ambition of becoming the ‘Go-To’ bank. We’ve already had great successes using an entrepreneurial approach to future design, including the launch of our innovative Barclays Pingit app, and we’re keen to ensure we build upon these by supporting entrepreneurs and putting them in an ecosystem where they can grow and develop.”

Applications are open now at https://BarclaysAccelerator.com and will close March 21, 2014.


On Saturday, I read the final draft of a magnificent book by David Rose. The book is titled Enchanted Objects: Design, Human Desire and the Internet of Things.

I’ve known David for many years. I was a huge fan and an early customer, but not an investor, in one of his companies (Ambient Devices) and we share a lot of friends and colleagues from MIT and the Media Lab. I was happy to be asked to blurb his book and then absolutely delighted with the book. It captured so many things that I’ve been thinking about and working on in a brilliantly done 300 page manuscript.

The basic premise of the book is that ultimately we want “enchanted objects”, not “glass slabs” to interact with. Our current state of the art (iMacs, iPhones, Android stuff, Windows tablets, increasing large TV screens) are all glass slabs. The concept of the “Internet of Things” introduces the idea of any device being internet connected, which is powerful, but enchanted objects take it one step further.

Now, the irony of it is that I read David’s book on a glass slab (my Kindle Fire, which is currently my favorite reading device.) But page after page jumped out at me with assertions that I agreed with, examples that were right, or puzzle pieces that I hadn’t quite put together yet.

And then on Saturday night it all hit home for me with a real life example. I was lying on the couch reading another book on my Kindle Fire at about 10pm. I heard a chirp. I tried to suppress it at first, but after I heard the second one I knew it was the dreaded chirp of my smoke detector. I continued to try to deny reality, but a few chirps later Amy walked into the room (she had already gone to bed) and said “do you hear what I hear?” Brooks the Wonder Dog was already having a spaz attack.

I got up on a chair and pulled the smoke alarm off the ceiling. I took out the 9V battery and was subject to a very loud beep. We scavenged around for 9V batteries in our condo. We found about 200 AAs and 100 AAAs but no 9Vs. Chirp chirp. We bundled up (it was 2 degrees out) and walked down the street to the Circle K to buy a 9V battery. They only had AAs. We walked back home, got in the car (with Brooks, who was now a complete mess from all the beeping) and drove to King Soopers. This time we got about 20 9Vs. We got home and I got back on the chair and wrestled with the battery holder. After the new battery was in the beeping continued. Out of frustration, I hit the “Test” button, heard a very loud extended beep, and then silence. At least from that smoke alarm.

Chirp. It turns out that I changed the battery in the wrong one. The one that was chirping was in another room. This one was too high for a chair, which resulted in us having to go into our storage cage in the condo basement and get a ladder. There was a padlock on our cage – fortunately the four digit code was one of the ones that everyone in the world who knows us knows. Eventually, with the ladder, the new batteries, and some effort I got the chirping to stop.

We have those fancy white smoke alarms that are wired directly into the power of the house. I have no idea why they even need a battery. The first thing they do when they want your attention is to make an unbelievably obnoxious noise. Then, they are about as hard as humanly possible to silence. They generate one emotion – anger.

Not an enchanted object.

In comparison, Nest is trying to make an enchanted object our of their new smoke detector product. After reading the Amazon reviews, I realize this is an all or nothing proposition and after spending $30 on 9V batteries and then changing all of the ones in the existing smoke detectors I don’t feel like spending $550 to replace the four smoke detectors in my condo. Plus, the one I want – the wired one – isn’t in stock. So I’ll wait one product cycle, or at least until the beeping crushes my soul again.

We’ve got a bunch of investments in our human computer interaction them that aspire to be enchanted objects including Fitbit, Modular Robotics, LittleBits, Orbotix, and Sifteo. I’m going to start using David’s great phrase “enchanted objects” to describe what I’m looking for in this area. And while I’ll continue to invest in many things that improve our glass slab world, I believe that the future is enchanted objects.