Category: Things I Like
I love my mom’s art. Whenever she has a show, the openings are always fun, and she’s got one coming up on April 7th in Denver at the Translations Gallery.
I was at lunch at Japango with some of my Foundry Group gang yesterday. When I went to my house in Alaska last July, I took a Mac with me but left my PC at home. Ross bet me $100 that before the month was out I’d beg him to fedex my PC to me. He lost and I decided to use my winnings to take whoever was around yesterday out to lunch.
We were enjoying our sushi and talking about random things, like what our family restaurant was when we were growing up (Godfathers, Pizza Hut, Burger King were three of them) and where the smokers hung out at high school. Someone was mid-sentence when the manager of Japango walked up and asked if I was Brad Feld. I said yes; he handed me the landline phone and said “someone is on the phone with an urgent call for you.”
Everyone paused while he handed me the phone.
Me: “Hello?”
Them: In a voice that was clearly masked “Is this Brad Feld”
Me: “Yes, who is this?”
Them: “I wrrrr whrrr your rrrr.”
Me: “I’m sorry – I can’t understand you. What are you saying.”
Them “Brad Feld – I know whrrr you rrr.”
This went on for a few more exchanges. I figured out what the person was trying to say but I wasn’t really processing it so I kept asking what they wanted. Eventually I hung up. I explained to my friends what had just happened and we had a short conversation about checking in on Foursquare and I speculated that was what had prompted the call.
A few minutes later the manager came by, picked up the phone, and asked if everything was alright. I quickly told him the story – he was pretty perplexed and apologized for bothering us. A few minutes later he came back and said the person was on the phone again asking for me. I once again picked up the phone, this time with a little anxiety, but by the time I got on the line the person was gone.
Now, I’ve had my share of Foursquare serendipity moments. I met Kevin Kinsella from Avalon for the first time when he stopped by in a restaurant in New York that I had checked in and was eating at (he was hosting a dinner for me the next week for the Do More Faster book tour in San Diego, but we’d never met in person.) In Boulder, Amy has asked me not to check in until after dinner when we eat together because she doesn’t want the periodic interruption. And I’ve had my share of emails saying something like “I see you are in town – can we get together?”
In general, I like the Foursquare serendipity a lot. I don’t check in at my houses because I don’t want to broadcast where I am overnight, although I will check into a hotel when I’m traveling just in case someone is around. And I’ve got Foursquare wired to Facebook so things show up in my feed. I recently wired up Tripit as well (and to LinkedIn) and that has resulted in some positive serendipity lately.
But yesterday’s call spooked me. I didn’t check in for the balance of the day. When I walked out of Japango, I was a little nervous about where I physically was for the first time I can remember while in Boulder. And I had a heightened awareness of my surroundings last night as I walked home.
I haven’t sorted this out yet, but as an early adopter – and a promiscuous one – of location-based checkin – I’m rethinking how I use this stuff and broadcast where I am. I expect this will be a much bigger issue in the future as humans become transmitters of their location (don’t believe me – just go read Daemon and Freedom.)
I guess it’s a good thing that this just happened and caused me to think harder about the implications. One of the reasons I immerse myself in this stuff is to understand the products and services, but also to understand the impact on humans and our society. While it’s easy to think intellectually about privacy, it’s a whole different deal when you have to process the ideas in the context of real issues that you encounter.
I love when the combination of Google Search and the a great discussion board quickly solve something that has been driving me batshit for a while.
I finally stopped procrastinating and started the final two day edit push on Venture Financings: How To Be Smarter Than Your Lawyer And VC. However, for the last month I’ve become increasingly annoyed by the horizontal scrolling thing that happens within Microsoft Word 2011 on the Mac when I accidentally brush my fingers horizontally on the magic mouse. In an effort to continue procrastinating (which I clearly have succeeded at) I went looking for a solution this morning.
Two minutes later I found it after typing mac word 2011 horizontal scrolling with mouse into Google. The post is on the Apple Discussions board and titled “Topic : Magic Mouse – Disable horizontal scrolling ?” The solution is:
Run Terminal (in your Applications/Utilities folder)
Paste the following command into the Terminal window:
defaults write com.apple.driver.AppleBluetoothMultitouch.mouse MouseHorizontalScroll -bool NO
Turn off your magic mouse with the power switch and wait until it disconnects
Turn your magic mouse back on
I have now banished horizontal scroll from my life and exhausted my last good reason to procrastinate right now.
I just received the “amusing email of the day” from Google. I feel like I’m in one step forward / one step back with Google Enterprise Support. If you read my two recent posts on this, you saw that I started by saying that it’s Time For Google To Get Serious About Enterprise Tech Support and I followed up with My Increasing Love Affair With Google Apps.
A few days ago, I realized that Google was no longer allowing me to enter new contacts. When I checked Contacts in Google Apps, I saw I had exactly 10,000. That triggered some neuron in my brain to fire at which point I did a – ahem – Google search and quickly found that the Apps limit is 10,000 contacts. I complained to Ross (our IT guy) who sent Google the following email:
One of our users has hit some sort of limit of 10,000 contacts – we need this increased as this user needs more than 10,000. Can you let me know how to increase this limit?
Early this morning Ross got the following response.
Hello Ross,
Thank you for your message. I understand that you are inquiring about the Contact limit per user for a Google Apps for Business account.
This is expected functionality at the moment and we suggest that you remove some of the contacts that you don’t use to free up some space on your account. You are not able to increase this amount, however if you would like you can submit a feature request for increasing the amount of Contacts each user has. To do this please follow these instructions
1. Login to your Google Apps account.
2. In your dashboard, scroll down to the very bottom on the screen and you will see a link called ‘Suggest a Feature.’
3. Click on this link and you will be able to fill out a feature request.
I hope you found this information useful, Ross and thank you for your understanding.
Dear Google, no, this is not helpful. While part of me fantasizes about never meeting anyone again in the future that I’d want to put in my Contact database (that’s the introvert part of me), my business dictates that I meet lots of new people every week. And CardMunch is relentless about munching their business cards and putting it in my Address Book (or – well – Contact Database). And – you are now the source repository for all of these dudes and dudettes!
I can’t imagine any particularly good reason why 10,000 would be the limit, or that I couldn’t simply pay you money (I will!) to get 20,000. Yeah, that seems like plenty – how about 20,000? Yeah, I know, we’ll never need more than 64K of RAM in a computer.
At Foundry Group, we have now completely switched to Google Apps. This started in August when I decided to Try Gmail For A Week. Five months later I am ready to declare this experiment a complete success.
As every day passes, I find a new magic happy thing that ties my life together better. Today it was Google rolling out a bookmark importer for Delicious. Amy and I have been heavy delicious users, although I stopped a while ago when it was uncertain what delicious’ future was. Amy kept asking me what the long term solution was now that we are on Google Apps – it turns out that the answer is “import your Delicious tags into Google Bookmark and keep on going.”
About once a week I’m stymied by something, but the +1 each day nets out to +6 for the week. That’s fine for me – I figure out a work around and usually, voila, as if the $GOOG could read my mind, the thing that didn’t work right or didn’t exist suddenly appears.
Yesterday’s magic was finally connecting up my Youtube account (which was connected to my personal Gmail account) to my Google Apps account. Ahem – it did exactly what I wanted it to and now my Youtube life is smooth and happy again.
And even when I publicly criticize Google, they react amazingly well. A month ago I wrote a post titled Time For Google To Get Serious About Enterprise Tech Support. Within an hour of it going up, I got an email and a call from the head of Google Enterprise support. We talked through the issues, he acknowledged certain weaknesses, talked about what they were doing to improve things, and listened carefully to my very specific feedback on a few things. He connected up with our IT guy (Ross) and they spent some time going through our experiences. Again, he listened to the feedback. And we’ve seen real improvements based on what we told them. Oh, and now that we are through the migration, we almost never need support.
If anyone still doubts Google’s intention in the enterprise, you shouldn’t. Count me impressed.
If you are a fan of Californication, you’ll recognize my homage to Hank Moody. As a marathon runner, I regularly encounter one of the mildly unpleasant aspects of long distance running. When you’ve got to go, you’ve got to go. And it’s not always straightforward.
This morning I had a great 80 minute run in Boulder starting on the Boulder Creek Path downtown. Wednesday night I had a sushi orgy with Dave Jilk, CEO of Standing Cloud. We’ve been overeating sushi for 27 years together going back to when we were in school in Boston when sushi was referred to as “Japanese food.” We spent a couple of hours together talking about Standing Cloud while consuming a lot of sushi and saki. Yum.
This morning I got up at 4:45 hoping that after a couple of cups of coffee I’d be moved to do something useful in addition to responding to all of my email. At 6:30 I’d waited as long as I could (I had an 8:30 phone call and a board meeting starting at 9) so I hit the road.
At around 29 minutes into the run, the deeply uncomfortable feeling that every runner knows of “I have to go – and right now” predictably came over me. I had just crossed under the bridge at Foothills and had turned left. I spotted the CU Foundation building and figured it would be open at 7 and anyone inside would be friendly. As I approached the entrance, a person was going inside so I grabbed the door after them, went in, and starting hunting for a bathroom. As any runner knows, once you shift from running in the cold to walking in a warm building, the time you have to find the bathroom decreases even further.
I couldn’t find the fucking bathroom. I wandered around on the first floor, found the weight room, found some showers, found the cafeteria, found some locked doors, but couldn’t find the bathroom. In a mild state of panic, I found a person sitting at a desk and meekly asked “can you point me at a bathroom.” She looked at me like I was a terrorist – granted, I was in running clothes and a blue knit hat – but I can’t imagine I looked like anything other than a runner who desperately needed to take a dump.
Her: “Do you work here?”
Me: “No – I’m just on a run and I need to use the bathroom”
Her: “That’s not allowed here”
Me: “C’mon, your not serious, pretty please?” (followed by my best hurt puppy dog look)
(Silence for about five seconds as we stare at each other and I hop from foot to foot)
Her: “Ok, but if we let anyone use the bathroom here, hundreds of people would come and trash our bathrooms”
Me: “Thanks so much – I really appreciate it”
Of course, the bathroom was 10 feet from the front door – I had walked right past it in my desperation. I did my thing and felt 1,427,523x better. As I exited the bathroom, I saw my new friend standing by the front door with another person.
Me: “Thanks – I really appreciate you letting me use the bathroom”
Her: “How did you get into the building”
Me: “The front door was open – I just followed someone in”
(She fiddled with the door and looked perplexed)
Me: “By the way, I’m a donor to the CU Foundation and have a bathroom named after me in the ATLAS Building“
Her: “Well thank you!” (I could swear I saw her roll her eyes)
The rest of the run was uneventful. Fun, but uneventful.
I have a simple request for all humans out there. If a runner asks to use your bathroom, let him (or her). If I’m on a trail run in the middle of nowhere, I reluctantly have an effective “shit in the woods” method. But if I’m in a city, while I can pee in 30 seconds anywhere by just pretending I’m a dog, it’s not so easy to jettison the alien in the middle of the street.
I’ve now put together eight great weeks of running in a row. On Sunday, I finally had a long run to town (from Eldorado Springs to Boulder). This has been a long tradition of mine and Amy’s – I run to town early in the morning and she drives in later, we have brunch with friends, and then get massages in the afternoons. I also use this as a marker to measure my running – once I cross the “run to town barrier” I can start thinking about marathons.
2010 sucked for me. I ran the Rock ‘n’ Roll Mardi Gras Marathon in New Orleans and was optimistic about the year but then hurt my back in March lifting a box when in Dallas for my dad’s birthday. It was a perplexing injury – it seemed to get better but then I re-injured myself a month later and spent then next 60 days having trouble standing up. I thought I’d rest and work through it during July when I was in Alaska but that didn’t work out either. After an MRI and some vicodin, I ruled out the really bad stuff and then relaxed enough to get a massive self-adjustment in September which seemed to fix the problem. I’ve been pain free since then.
So I’m optimistic about 2011. Following is my current schedule:
- April 3 – Knoxville, TN – Covenant Health Marathon
- May 1 – Cincinnati, OH – Flying Pig Marathon
- May 29 – Madison, WI – Madison Marathon
- Sept 18 – Bismarck, ND – Kroll’s Diner Bismarck Marathon
- Oct 23 – St. Louis, MO – Rock ‘n’ Roll St. Louis Marathon
I don’t have any particular time goals, although I’d optimally be in the 4:00 to 4:30 range as 5+ hours for a marathon is a long time and I’m getting tired of being slow. If I can drop another 20 pounds I’m confident I can comfortably run in that zone.
If you are a runner and want to tag along on any of these, feel free to reach out to me. While I like to train alone, I always enjoy having marathon weekends with other folks, even if we are doing them at very different paces.
We are in the final stages of completely switching Foundry Group to Google Apps. This began as an experiment in August 2010 when I decided to Try Gmail for a Week and evolved into an actual plan after Gmail Won Me Over in September 2010. We took it slow to make sure it was actually possible to easily switch from a legacy Microsoft Exchange environment where everyone’s brains were hard wired with Outlook and Windows and shared calendars managed by multiple assistants were a critical business function for a relatively small number of people who travelled constantly.
It’s been a huge success. Oh, and a bunch of Mac’s crept into the organization at the same time. I’m now 100% Mac and am amused by myself whenever I try to do something on a Windows machine (after using Windows or DOS for my entire professional life.) And the integration / proliferation with iPhones and iPads is entertainingly sweet.
For all of the success with the migration to Google Apps, there is one very big obvious thing missing. Google doesn’t have an enterprise support approach. We are lucky in that we have lots of friends at Google so when we need to do weird things (like – ahem – port my Google Voice number from my Gmail account to my Google Apps account) we are able to find someone to do the magic for us. Or when the Google Apps Migration for Microsoft Exchange tool crashes in the middle of the night on a mailbox migration that is 10 hours into its conversion, we can find our way to someone that actually works on this tool who makes some changes to the backend processor that fixes the problem. And, when this happens on another mailbox migration, we can get to them again to help us fix the problem while they debug the tool for our error case.
Now, there is a Google Enterprise Customer and Partner Site and there is plenty of Google Apps enterprise level help on the web. But that’s not the issue. At 7am, when the guy doing the migration checks in and sees a error message that says something like “Failure: While migrating Email for user=xxx@foundrygroup.com to Google user=xxx@foundrygroup.com Error:80041065” you kind of want to call 1-800-HELPMERIGHTNOWBEFOREANYONESHOWSUPATTHEOFFICE.
There are nice, well proven pricing models for either (a) per instance support or (b) per user annual support. And, if Google wants to be price disruptive, just charge 10% of whatever Oracle or Microsoft charges. Or be like WordPerfect and charge nothing. But put a real enterprise level support organization behind this with humans to call.
The really cool thing about Google Apps is that once you are migrated, there doesn’t seem to be any need for support. I’ve been using Google Apps for four months and I don’t believe I’ve had a single issue that I couldn’t figure out myself. I’ve seen a number of new features automagically roll out and I’ve just started using them. Basically, the post conversion / deployment experience has been superb. And, someday, when Google finishes a real single sign on approach between my Gmail and Google Apps account and finishes their migration to their new infrastructure so I can really use things like Youtube on my Apps account without having to log out of apps / log into gmail / logout of gmail / log into apps to save stuff, I probably won’t even notice that there is any complexity.
Regardless of if and when Google ever gets around to this, I want to thank all of my friends at Google for their help whenever issues came up. You guys are awesome.
It’s fascinating to me when a new product aggressively shifts from early adopters to the mainstream. It should be no surprise that the day the iPad came out a bunch of them appeared at the Foundry Group offices. At the next board meeting I was at, I think every VC had one and was using it in the meeting presumably to view their board package (although I caught at least one checking his email throughout the meeting.) When the Kindle for iPad app appeared, I started toting my iPad around with me everywhere until I kept forgetting to charge it, at which point I went back to my Kindle for reading.
At my birthday on December 1st, I gave everyone that attended (including Amy and my partners) an iPad. I was surprised how much everyone loved them – I know that for some of them it was the jedi master trick of giving your birthday party attendees a gift, but for several, including the non-technologists / non-nerds at dinner, there was real delight with this newfangled device.
I repeated the trick at the Foundry Group holiday party and gave everyone at Foundry Group an iPad. Well, I started out by giving them an iTunes card for $50 which everyone seemed to like, but then went back to the gift well a few moments later for the real gift.
Today, I read that the city of Boulder is mulling iPad purchases for all council members in order to save paper, staff time, and money. A college that I’m familiar with is considering getting an iPad for every board member to go paperless on board packages and other communication. I got an email from an exec (and friend) at a major software company who is rolling out their product on the iPad which should dramatically improve the iPad’s ability to interact with legacy enterprise systems.
At CES, there were 60+ tablets. One was from RIM, the other 59 were built on Android. The only one that impressed me was the RIM tablet – the Android ones all were slick but materially inferior to the iPad. As a result, I made a mental note to myself a few weeks ago that I thought Apple had very clear sailing in front of it for another year, although as with smart phones, there is no question that Google / Android will grind away hard at this market and given the incredible hardware distribution and amazing software talent at Google, will make real inroads.
Microsoft was no where to be seen. Yeah, there was a little chatter and a few demos of Windows on tablets, but if you remember how poorly this has gone the past two times Microsoft tried to put Windows on a tablet, I think you are probably in the same boat that I’m in which is that Microsoft is going to have to take an Xbox or Windows Mobile like approach to their tablets (e.g. completely new software OS stack and UI than “Windows”) if they want to get in the game.
My conclusion – the wave of iPad purchasing has just begun. The iPad 2 is expected soon (maybe this quarter, certainly next quarter) – I think it’s going to be an absolute monster success.