Why Do People Find Email So Difficult To Deal With?
I noticed two articles in the NY Times this morning that pressed my email theme button. The first was actually from yesterday – Lost in E-Mail, Tech Firms Face Self-Made Beast **. The second was In the E-Mail Relay, Not Every Handoff Is Smooth . Both are interesting, but relatively light weight articles. That’s not really a surprise since they are aimed at the mainstream public instead of Joe Techie. There are a few fun things in Lost in E-Mail … such as the new and exciting “Gmail E-Mail Addict” feature that lets the user take a 15 minute break by hitting a button or a neat program called Rescue Time which tracks how much time you are spending in different applications (I used it for a few weeks until I got bored of seeing how much time I was spending on email.) However, neither really gets at the core of the issue they are addressing, which is something approximating “how can human beings deal with the current onslaught of email?” ...